CMI Introductory Diploma in Management (Level 4 National Qualification Framework)

This management diploma programme is benchmarked to national standards. It helps managers become more effective in their role by equipping them with the tools and techniques they need in order to examine their approach and contribute more effectively in their organisation

We are also able to deliver this programme in-house for teams of managers, with content tailored to suit your business needs.

Who should attend the CMI Introductory Diploma in Management (Level 4 National Qualification Framework) course?

New, practising or aspiring middle managers or those who have experience but no formal training will benefit from this management diploma.

What are the benefits of attending CMI Introductory Diploma in Management (Level 4 National Qualification Framework) training?

By the end of the workshop, delegates will be able to:

• prepare and carry out a personal development plan
• analyse information, make a recommendation and present it effectively
• identify and plan to meet at least one stakeholder requirement, including specifying the required financial/physical resources
• specify the personnel required to meet a specified objective
• promote one of the following – quality, health and safety or continuous improvement, taking account of any relevant major legal requirements
• assist others to develop
• address poor performance
• structure a management report
• feel more confident in carrying our their management role

How is the CMI Introductory Diploma in Management (Level 4 National Qualification Framework) course structured?

The management diploma is delivered by tutors who have been successful senior managers themselves, which means they are able to combine the rigours of management theory with real life practice.

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Key topics in the CMI Introductory Diploma in Management (Level 4 National Qualification Framework) course

Developing your management style

• What management involves at this level
• The skills and knowledge required by an effective manager
• The importance of seeking feedback
• Delegation
• Developing trust and support of others
• The need for clear objectives and how to set them

Managing information and communicating

• Why good information management is important
• Key information and how to obtain it
• How to use information for decision making
• The main methods of communicating in management
• Legal and organisational requirements relating to handling information

Focusing on customers and marketing

• Your role in relation to organisational goals and clients, customers and stakeholders
• The core principles of marketing

Planning and managing resources

• How to plan to meet requirements and monitor progress
• The importance of effective resource management
• The range and use of physical and financial resources

Recruiting and selecting staff

• The recruitment and selection process, including interview techniques
• The importance of fairness, objectivity and equality

Maintaining and improving health, safety and quality

• The importance of health and safety and key principles for promoting a productive and safe working environment
• The meaning and importance of quality and core concepts
• The importance of continuous improvement, the need for change and how others respond to change

Working with others

• Why and how people learn
• The importance of developing people in improving organisational effectiveness
• The importance of agreeing objectives and allocating work effectively
• Why performance should be continually monitored and assessed
• What poor performance is and possible approaches/solutions

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Assessment

Delegates will be assessed via completion of a CMI set assignment based around the modules delivered (4,000–5,000 words in total) and continuous development via the use of learning logs. These will be undertaken in the delegates' own time.

Audience: Middle Managers