Managing as a Coach

Unfortunately Coursera (CC)'s trainings are no longer available on Springest

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Performance Review Skills

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p The rules for work have changed and we all have to perform better, work smarter, stay motivated, and achieve specific objectives ndash; a…

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Leading & Managing Quality Customer Service

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The quality of customer service is a critical element in the mix of business strategies – contributing to organisation effectiveness and ac…

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Level 2 NVQ - Customer Service

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Programme: This Level 2 NVQ Certificate in Customer Service is designed for learners who need to develop or consolidate their skills. Units…

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Customer Service NVQ Level 2 Certificate

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What is the Course About? This is a competency based course which leads to a National Vocational Qualification (QCF) in Customer Service. O…

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SEO and Social Media Marketing Strategy Essentials

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Aims Search Engine Optimisation (SEO) and Social Media Optimisation (SMO) are no longer an optional choice for many organisations competing…

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Advancing in Marketing

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Course overview Are you already in marketing and ready to advance? Do you feel held back by a lack of specialised techniques? Do you have i…

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Basic Employment Law

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This is a programme is aimed to support you understand the basics of employment issues in order to manage employees more effectively and pr…

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HR Management – Effective Termination

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“It is with great regret that we have decided to end your contract …” Have you ever been on the receiving end of the above statement? Or, b…

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SAP SuccessFactors Employee Central Administration [HR811]

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OVERVIEW This course provides an overview of the general tasks associated with managing company and employee data stored in SAP SuccessFact…

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Certificate in Time Management

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Have you ever felt as if you don’t have enough hours in the day to finish what you have planned to do, while others manage to accomplish th…