Skillsfirst Diploma in Retail with ESOL Level 1

Total time
Logo South & City College Birmingham

Need more information? Get more details on the site of the provider.

Starting dates and places

There are no known starting dates for this product.

Description

This course will give you a taste of the retail industry and added English language support. It will start to build your knowledge of retail operations and the skills required to work in retail such as customer service.

Read More

On this course you will get extra English Language support while you start to learn about the retail industry and start to build the skills and knowledge for a career in retail. You will learn the basic skills needed to work in a retail environment such as customer service and general retail skills. As a part of the course you will also learn about the different roles within the retail industry and be given a introduction to different areas of knowledge in retail su…

Read the complete description

Frequently asked questions

There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.

This course will give you a taste of the retail industry and added English language support. It will start to build your knowledge of retail operations and the skills required to work in retail such as customer service.

Read More

On this course you will get extra English Language support while you start to learn about the retail industry and start to build the skills and knowledge for a career in retail. You will learn the basic skills needed to work in a retail environment such as customer service and general retail skills. As a part of the course you will also learn about the different roles within the retail industry and be given a introduction to different areas of knowledge in retail such as merchandising and advertising.

Key Areas

  • Health and Safety
  • Understanding the retail industry
  • Understanding employability law in retail
  • How to deal with customer needs
  • Handling money
  • Customer service
  • English language (ESOL)

What next

Following this course you could go onto a level 2 qualifications or you could start a career at a basic level in the retail sector.

Entry requirements

This is an ideal course if you want to pursue a career in the retail industry; there are no entry requirements for this course.

Area's of study

>Retail and Customer Service,Retail
There are no reviews yet.

Share your review

Do you have experience with this program? Submit your review and help other people make the right choice. As a thank you for your effort we will donate £1.- to Stichting Edukans.

There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.