Skillsfirst Diploma in Retail with ESOL Level 1
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On this course you will get extra English Language support while you start to learn about the retail industry and start to build the skills and knowledge for a career in retail. You will learn the basic skills needed to work in a retail environment such as customer service and general retail skills. As a part of the course you will also learn about the different roles within the retail industry and be given a introduction to different areas of knowledge in retail su…There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.
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On this course you will get extra English Language support while you start to learn about the retail industry and start to build the skills and knowledge for a career in retail. You will learn the basic skills needed to work in a retail environment such as customer service and general retail skills. As a part of the course you will also learn about the different roles within the retail industry and be given a introduction to different areas of knowledge in retail such as merchandising and advertising.Key Areas
- Health and Safety
- Understanding the retail industry
- Understanding employability law in retail
- How to deal with customer needs
- Handling money
- Customer service
- English language (ESOL)
What next
Following this course you could go onto a level 2 qualifications or you could start a career at a basic level in the retail sector.Entry requirements
This is an ideal course if you want to pursue a career in the retail industry; there are no entry requirements for this course.Area's of study
>Retail and Customer Service,RetailThere are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.
