Advanced Diploma in ICT Systems Support Level 3

Level
Total time

Advanced Diploma in ICT Systems Support Level 3

South & City College Birmingham
Logo South & City College Birmingham

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Starting dates and places

This product does not have fixed starting dates and/or places.

Description
This course will enable you to develop specialist theoretical knowledge and skills which can be applied to a wide range of business sectors. You will learn about installation, configuration and upgrading of software along with security and advanced networking techniques. You will get hands-on training in building, installing, configuring and troubleshooting different types of PC hardware, software and peripherals.

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This course offers an engaging programme for those who want to have a career in IT support. It will extend knowledge, skills and understating of this area of work and you will study a range of units to develop skills, knowledge and understanding of working in systems supp…

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This course will enable you to develop specialist theoretical knowledge and skills which can be applied to a wide range of business sectors. You will learn about installation, configuration and upgrading of software along with security and advanced networking techniques. You will get hands-on training in building, installing, configuring and troubleshooting different types of PC hardware, software and peripherals.

Read More

This course offers an engaging programme for those who want to have a career in IT support. It will extend knowledge, skills and understating of this area of work and you will study a range of units to develop skills, knowledge and understanding of working in systems support. The course is delivered through tutorials in our excellent computing facilities, packed with the latest hardware and software to enable you to develop advanced knowledge of the areas you cover.

Key Areas

  • Install and configure a major network operating system
  • Troubleshoot a major network operating system
  • Customer support provision
  • Plan the deliver of an IT support service
  • Implement an IT security policy

What next

You could go on to study a higher level IT course. Alternatively, this course can lead to help desk operations, self employment or junior technical support.

Entry requirements

Level 2 qualification in ICT and Level 1 in Literacy and Numeracy

Area's of study

>IT,IT
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    There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.