PMD Mapping and Analysis new

Aims:

This course is an introduction to process mapping and the analysis of the findings. It aims to provide the foundation on to which PMD can then be applied. This is an essential first step towards determining how long processes should take and how they can be improved, and, most importantly, quantifying the savings that can be achieved. Process improvement and management are now widespread techniques for improving and controlling end-to-end processes. However, in order to apply them effectively, it is necessary to understand how existing processes operate and interact with each other. This course provides delegates with practical opportunities to analyse and map processes in order to determine what changes and improvements can be made. It also provides them with a basis for the application of PMD, which adds a new dimension to the control of end-to-end processes.

Target audience:

This course provides a foundation for people considering, or actually engaged in, the launch of a process improvement or management initiative and is an essential first step towards the application of should-take times.

Course content:

• Definition of a process
• Process mapping techniques
• Process analysis
• The uses and application of process maps
• An introduction to the benefits and application of should-take times