BTEC Award in Principles of Supervising Customer Service in Hospitality, Leisure, Travel and Tourism Level 3

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Description

Summary:

This short, specialist course in the fast-growing hospitality sector offers the opportunity to develop skills, knowledge and understanding in a range of professional areas. This qualification is designed to provide a specific focus within a particular vocational discipline. For those already working in the sector, this qualification should help demonstrate commitment and enable progression within the workplace or through to further vocational learning.

Course Code: A3583 Course Length: 1 Day (7 Hours) Entry Requirements:

BTEC Award in Principles of Customer Service in Hospitality, Leisure, Travel and Tourism Level 2

Core Skills:

This qualification covers the following topics:

  • Co…

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Frequently asked questions

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Didn't find what you were looking for? See also: Hospitality & Tourism Management, Leisure, Leisure Studies, Travel Studies, and Tourism Studies.

Summary:

This short, specialist course in the fast-growing hospitality sector offers the opportunity to develop skills, knowledge and understanding in a range of professional areas. This qualification is designed to provide a specific focus within a particular vocational discipline. For those already working in the sector, this qualification should help demonstrate commitment and enable progression within the workplace or through to further vocational learning.

Course Code: A3583 Course Length: 1 Day (7 Hours) Entry Requirements:

BTEC Award in Principles of Customer Service in Hospitality, Leisure, Travel and Tourism Level 2

Core Skills:

This qualification covers the following topics:

  • Communication
  • Problem Solving
  • Customer Service
  • Team work
Assessment:

Assignments & Multiple choice exams

Full Description:

2011/2012 Proposed Course Dates are as follows:

  • Please contact Advice Shop

For more information on this or any other short courses please phone the Advice Shop on either: 01603 773067 or 01603 773068, alternatively email: information@ccn.ac.uk

Alternatively, if you are an employer interested in this course, or any other training for yourself or your employees, please contact the Employer Partnerships Team on Freephone: 0800 328 3616 or email : employerpartnerships@ccn.ac.uk.

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Course fee: tbc

Please contact the Advice Shop for details of costs and start dates.

Please note that although the information given is believed to be correct at the time of publication, course information, costs where applicable and attendance details may change.

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There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.