Bar Service VTR204

Develop excellence in bar service skills. This course provides basic knowledge for those attending a bar or working as a drinks waiter or waitress. Develop a broad understanding of the industry, become familiaralcoholic and non alcoholic drinks;how to provideservice to bar customers,mix a range of drinks andappreciate different wines.

Bar staff are employed in restaurants, and bars to primarily service customers with drinks, and secondarily, food(occasionally other things such as cigarettes and cigars).

In some situations, bar staff may only dispense drinks and snacks such as nuts and potato crisps. In other situations (eg. at a pub), bar staff may be required to take orders for counter meals, and dispense the meals after they have been prepared by the cook.

General duties for bar staff at all times will be:

• Providing Service to customers
• Cleaning (including the bar, tables & glass ware)
• Customer Relations

Bar staff often have duties segregated from food service staff; although in many restaurants, the same person might perform both duties. Essentially food service staff are responsible for meals and bar staff for drinks and light snacks. Menus can vary significantly depending on the type of establishment. In today\'s ever changing world, there is increasing innovation, and the rules of traditional bar service are increasingly broken. As such, bar staff may very often find themselves performing various food service duties.

COURSE CONTENT

This subject has 6 lessons as follows:

• Introduction - industry orientation, presentation, bar equipment and layout, etc.
• Alcoholic Product orientation
• Non Alcoholic Drinks
• Service Procedures - dealing with customers, food handling, tray service, accounts, etc
• Mixing Drinks
• Wine Appreciation
• Establish a bar service

This course provides general knowledge for anyone who wants to work behind a bar or as a drinks waiter. In this course you will develop a broad understanding of the industry. Through this you will:

• become familiar with alcoholic drinks such as wine, spirits, beers and cocktails
• learn how to make non-alcoholic drinks including cappucinos, chai lattes and other speciality teas
• learn how to provide quality service to bar customers
• mix a range of cocktails and other drinks and
• learn the fundamentals of wine appreciation.