Alternatives for Formal Assessment Management of Major Emergencies (NOGEPA 2.15)

Delegation is one of the most important management skills. Logical rules and techniques will help you to delegate well (and will help you t…

A manager's effectiveness depends on the manager! This 2 day course provides a unique opportunity for a manager, or aspiring supervisor / m…

This is a trainer-lead, delegate-centred course. Delegates participate through discussion of current situation and how to move to their pre…

This generating new business by telephone course is guaranteed to give delegates the confidence to make calls professionally. Demonstration…

This Advanced Telephone Prospecting course is totally practical and hands-on and includes live sales calls made by the tutor followed by ge…

NEW!! PTP has introduced a new product called Face-to-Face Live. This is where the delegate can log on from anywhere and attend a live trai…

Negotiating to a satisfactory close. A crucial part of the sales process is the negotiation phase, and it is poor negotiating skills that m…

A practical and engaging 2-day Train the Trainer course designed to develop confident, professional and effective workplace trainers. This …

NEW!! PTP has introduced a new product called Face-to-Face Live. This is where the delegate can log on from anywhere and attend a live trai…

Everybody involved in sales wants to be seen as professional and sometimes this leads to salespeople not being assertive enough with their …

When line managers, take on the responsibility for others they do not expect to be undertaking conversations with colleagues about redundan…

Conversational Intelligence® (C-IQ) is the intelligence hardwired into every human being to enable us to navigate successfully with others.…

The skills needed to manage employees performance should be part of every manager's repertoire. Unfortunately, most managers are expected t…

This managing budgets course suits anybody that has a need to understand the basic premise of budgeting. Too frequently in business we igno…

We all suffer personal setbacks and have days (weeks, maybe?) when it's hard to cope at work and keep yourself together. As difficult or as…