Responding to the impact of NHS Reform 2013, Compassionate Management Through Challenging Times

The NHS has undergone unprecedented structural change following the reforms that have emerged out of the Health and Social Care Act. The old top-down structure is being replaced with a landscape built on the premise of localism and community healthcare. The balance of power has shifted dramatically within the NHS, with GPs and other clinicians given much more responsibility for spending most of the budget in England, with many seeing the changes as one of the most radical plans in the history of the health service. All this has emerged against a backdrop of the need to make the health service more efficient and able to meet the challenges it is facing. In other words, change has emerged at the most of challenging of times, and has to many magnified the pressure on the whole workforce.

The emergence of the NHS Commissioning Board, Clinical Commissioning Groups, Health and Well Being Boards and other new bodies means that now is the time to re-engage with the whole of the workforce to ensure that the high standards of the NHS are maintained whilst the efficiency agenda proceeds unaffected. The challenge is in retaining and building staff engagement when there appears to be so much uncertainty.

Three months into a “new” NHS, attendance at this course will provide you with knowledge and skills that you can take back to your workplace to the benefit of yourself and your organisation, including:

• Understanding the need for change and the emotional stages that follow
• Understanding what drives behaviours
• Identifying ways to motivate through language and behaviour
• Recognising how managing in an individual way increases engagement
• Recognising behaviours which either create or destroy values in the NHS
• How to develop personalised management behaviours which can contribute to an increased quality of patient care

In addition each participant will gain Tools and Tips to improve employee engagement and encourage positive behaviours.

Objectives

Attendance at this course will provide you with knowledge and skills that you can take back to your workplace to the benefit of yourself and your organisation, including:

• Understanding the need for change and the emotional stages that follow
• Understanding what drives behaviours
• Identifying ways to motivate through language and behaviour
• Recognising how managing in an individual way increases engagement
• Recognising behaviours which either create or destroy values in the NHS
• How to develop personalised management behaviours which can contribute to an increased quality of patient care

In addition each participant will gain Tools and Tips to improve employee engagement and encourage positive behaviours.

10/07/2013 09:30 - 16:15