Digital Innovation in Health - Improving Patient Care

Objectives

Rising healthcare inflation, an ageing population and increasing public expectations will soon make the current way of working in the healthcare system unaffordable. The NHS needs to change and move with the times by taking advantage of technologies widely used in other sectors. This means switching some face-to-face appointments to more convenient, lower cost alternatives, using digital technologies. 90% of all interactions in healthcare are face-to-face with the stark that every 1% reduction in face-to-face contact could save up to £200m.

Attendance at this course will provide you with knowledge and skills that you can take back to your workplace to the benefit of yourself and your organisation and the wider health and care system, including:

• Reduce the need for consultations with patients.
• Reducing unnecessary face-to-face interaction so that appointments can be given to the people who really need or would prefer them.
• Fitting in with people’s busy lives and delivering faster and more convenient services.
• Improving patient choice and satisfaction levels and enhancing quality of care.
• Helping to deliver efficiency gains by reducing face-to-face interaction.
• Empowering patients to take control of their own healthcare needs and promoting self-care.
• Improving collaboration across healthcare, social care and industry.
• Helping to cut carbon emissions by reducing unnecessary travel to appointments.

02/07/2013 09:30 - 16:15