TQUK Health & Social Care Level 2 Diploma Course

Unit 1: The role of the health and social care worker

Understand working relationships in health and social care
Be able to work in ways that are agreed with the employer
Be able to work in partnership with others

Unit 2: Introduction to communication in health & social care settings

Understand why communication is important in the work setting
Be able to meet the communication and language needs, wishes and preferences of an individual
Be able to reduce the barriers to communication
Be able to apply principles and practices relating to confidentiality at work

Unit 3: Support Individuals with specific communication needs

Understand specific communication needs and factors affecting them
Be able to communicate to establish the nature of specific communication needs of individuals and ways to address them
Be able to interact with individuals using their preferred communication
Be able to promote communication between individuals and others
Know how to support the use of communication, technology and aids
Be able to review an individuals communication needs and the support provided to them
 

Unit 4: Implement person-centred approaches in health and social care

Understand person centred approaches in health and social care
Be able to work in in a person centred way
Be able to establish consent when providing care or support
Be able to encourage active participation
Be able to support the individuals right to make choices
Be able to promote individual well-being 

Unit 5: Principles of safeguarding and protection in health and social care

Know how to recognise signs of abuse
Know how to respond to suspected or alleged abuse
Understand the national and local context of safeguarding and protection from abuse
Understand ways to reduce the likelihood of abuse
Know how to recognise and report unsafe practice

Unit 6 & 7: Support individuals to eat & drink, Infection prevention & control

Unit 6:

Be able to support individuals to make choices about food and drink
Be able to prepare to provide support for eating and drinking
Be able to provide support for eating and drinking
Be able to clear away after food and drink
Be able to monitor eating and drinking and the support provided

Unit 7:

Understand roles and responsibilities in the prevention and control of infection
Understand legislation and policies relating to prevention and control of infections
Understand systems and procedures relating to the prevention and control of infection
Understand the importance of risk assessment in relation to the prevention and control of infection
Understand the importance of good personal protective equipment in the prevention and control of infection
Understand the importance of good personal hygiene in the prevention and control of infection

Unit 8 & 9: Causes of infection, Cleaning and decontamination

Unit 8: 

Understand the causes of infection
Understand the transmission of infection

Unit 9:

Understand how to maintain a clean environment to prevent the spread of infection
Understand the principles and steps of the decontamination process
Understand the importance of good waste management practice in the prevention of the spread of infection
 

Unit 10: Move & position Individuals in accordance with their plan of Care

Understand anatomy and physiology in relation to moving and positioning individuals
Understand legislation and agreed ways of working when moving and positioning individuals
Be able to minimise the risk
Be able to prepare individuals
Be able to move and position
Know when to seek advice and/or involve others
 

Unit 11: Support Individuals to meet personal care needs

Be able to work with individuals to identify their needs in relation to personal care
Be able to provide support for personal care safety
Be able to support individuals to use the toilet
Be able to support individuals to maintain personal hygiene
Be able to support individuals to maintain personal appearance
Be able to monitor and report on support for personal care

Unit 12: Contribute to the support of positive risk-taking for individuals

Know the importance of risk taking in everyday life
Understand the importance of positive, person centred risk assessment
Know how legislation and policies are relevant to positive risk taking
Be able to support individuals about making informed choices about risk taking
Be able to contribute to the support of individuals to manage identified risks
Understand duty of care in relation to supporting risk taking
 

Unit 13: Handle information in health & social care settings

Understand the need for secure handling of information
Know how to access support for handling information
Be able to handle information in accordance with agreed ways of working
 

Unit 14: Contribute to health and safety in health and social care

Understand own responsibilities, and the responsibilities of others
Understand the use of risk assessments 
Understand procedures for responding to accidents and sudden illness
Be able to reduce the spread of infection
Be able to move and handle equipment and other objects safely
Know how to handle hazardous substances
Understand how to promote fire safety
Implement security measures
Manage your own stress

 

Unit 15: Introduction to duty of care in health and social care settings

Understand the implications of duty of care
Understand the support available for addressing dilemmas that may arise about duty of care
Know how to respond to complaints

Unit 16: Introduction to equality and inclusion in health & social care

Understand the importance of equality and inclusion
Be able to work in an inclusive way
Know how to access information, advice and support about diversity, equality and inclusion

Unit 17: Introduction to personal development in health & social care settings

Understand what is required for competence in own work role

Be able to reflect on own work activities

Be able to agree a personal development plan.

Be able to develop own knowledge, skills and understanding