Level 3 Certificate in Traffic Office

Who is it for?

Designed for managers/supervisors who are involved in planning and organising the land transport and movement of goods, the Level 3 Certifi cate in Traffi c Offi ce enables individuals to demonstrate that they possess the professional skills, knowledge and understanding required to: work eff ectively in their roleprogress to higher level positionscontribute to the overall success and growth of an organisationEntry requirementsApplicants must be employed in a traffi c offi ce manager/supervisor position

Benefits to the individual

Gain a recognised qualifi cation

Develop your skills

Expand your knowledge

Work eff ectively in your job

Demonstrate your professional abilities

Benefits to the employer

Knowledgeable, skilled employeesImprove staff retention

Grow your own talentIncrease operational efficiency

Promote cost-eff ectiveness

The course

Delivered by fully experienced, highly qualified trainers, the Level 3 Certificate in Traffic Office covers a clear set of units which have been developed to meet the skills needs of the sector. It provides learners with a nationally recognised work-based qualification, allowing them to evidence their advanced expertise, competence and confidence to carry out managerial/supervisory duties in line with expected high standards. The Level 3 Certificate offers a number of optional units, meaning individuals can tailor their learning to best reflect what their day-to-day job involves.Assessment methodLearners will be assessed using:Direct observationsKnowledge workbookProduct evidence Personal statementsSimulationProfessional discussionWitness testimoniesEvidence of prior learning

Mandatory Units (Credits Required: Min 12, Max 12)Health, safety and security at work3 creditsRouting and scheduling of loads3 creditsDevelop productive working relationships with colleagues2 creditsManage the traffic office4 creditsOptional Group 1 (Credits Required: Min 4)Contribute to the provision of customer service3 creditsIdentify suitable collection or delivery points2 creditsRelease vehicles for daily tasks2 creditsMonitor vehicle movements2 creditsPost-journey reports and checks2 creditsInducting new colleagues into a logistics operation2 creditsOptional Group 2 (Credits Required: Min 3)Produce costings for freight transport4 creditsInternational road transport operations5 creditsHelp team members address problems affecting their performance3 creditsOptional Group 3 (Credits Required: Min 6)Manage your own professional development2 creditsRecruit, select and keep colleagues4 creditsBuild and manage teams4 credits