Office Skills Training

Overview: 

Often working in an administration or office role provides progression and can lead to management roles. If you hope to work in an office environment then this course is perfect. Whether you have some experience or are a beginner, the course covers everything in an easy-to-understand style, and you will have help from a personal tutor whenever you need it.

What will I learn?

The course provides the the opportunity to gain recognised skills in:

• Microsoft Word, Excel, Powerpoint and Outlook
• Diary management, record keeping and filing
• Business, report and e-mail writing
• Handling confidential documents
• Taking notes and meeting minutes
• Arranging interviews and bookings
• Delivering mail
• Dictating, speed reading and speed typing
• Creating an effective CV and cover letter
• Bookkeeping and Quickbooks for payroll
• Invoicing and petty cash

Who is this course for?

• Individuals who would like to start working as an Office Administration, Administrative Assistant or Secretary.
• Experienced office workers who hope to re-fresh their skills.

Course Curriculum

1. Diary Management
2. Business Reports And Letter Writing
3. E-Mails Writing Tips
4. Handling Confidential Documents
5. Successful Meeting Minutes
6. Note Taking
7. Data Management, Record Keeping And Filing
8. Appointment Booking And Arranging Interviews
9. Delivering Postal Mail
10. Dictating
11. Tips For Speed Reading
12. Creating An Effective Cv And Cover Letter
13. Typing Speed Development
14. Microsoft Word
15. Microsoft Excel
16. Microsoft Powerpoint
17. Microsoft Outlook
18. Bookkeeping
19. Quickbooks For Payroll Management
20. Invoicing/Petty Cash

Method of Assessment:

At the end of the course, learners will take an online multiple choice question assessment test. The online test is marked straight away, so you will know immediately if you have passed the course.

Certification: 

Successful candidates will be awarded a “Certificate in Office Skills Training”.

Entry Requirement:

Learners must be age 16 or over and should have a basic understanding of the English Language, numeracy, literacy, and ICT.

Career Path:

There are many careers open to you with this qualification, such as:

• Office Assistant
• Administrator
• Administrative Assistant
• Receptionist
• Legal Secretary
• Medical Receptionist
• Executive Assistant
• Personal Assistant