Office Skills & Receptionist Diploma
Description
Overview:
Often working in an administration role or as a receptionist provides progression and can lead to management roles. If you hope to work in an office or reception environment then this course is perfect. Whether you have some experience or are a beginner, the course covers everything in an easy-to-understand style, and you will have help from a personal tutor whenever you need it.
What will I learn?
The course provides the the opportunity to gain recognised skills in:
- Customer service and team motivation
- Business, letter, and e-mail writing
- Speed typing and speed reading
- Microsoft Outlook, Access, Word, PowerPoint, and Excel
- Diary management, event planning, arranging trav…
Frequently asked questions
There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.
Overview:
Often working in an administration role or as a receptionist provides progression and can lead to management roles. If you hope to work in an office or reception environment then this course is perfect. Whether you have some experience or are a beginner, the course covers everything in an easy-to-understand style, and you will have help from a personal tutor whenever you need it.
What will I learn?
The course provides the the opportunity to gain recognised skills in:
- Customer service and team motivation
- Business, letter, and e-mail writing
- Speed typing and speed reading
- Microsoft Outlook, Access, Word, PowerPoint, and Excel
- Diary management, event planning, arranging travel, and organising meetings
- Handling confidential documents
- Job functions
- Note taking and meeting minutes
- Creating an effective CV and cover letter
- Dictating and proofreading
- Bookkeeping and Quickbooks
- Invoicing and petty cash
- Time management
Who is this course for?
- Individuals who would like to start working as a: Receptionist/ Office Administrator/ Office manager/ Administration Assistant/ Secretary.
- Individuals who want to further develop their skills in advanced office administration tasks such as ICT, Finance and human resources, etc.
- Experienced office workers who need to re-fresh and update their skills.
Course Curriculum
- Developing Customer Service Skills
- Business Reports And Letter Writing
- E-Mails Writing Tips
- Typing Speed Development
- Tips For Speed Reading
- Microsoft Word
- Microsoft Excel
- Microsoft Powerpoint
- Microsoft Outlook
- Microsoft Access
- Diary Management
- Handling Confidential Documents
- Job Functions And Description Of Office Admin/ Manager
- Successful Meeting Minutes
- Note Taking
- Document Proofreading
- Appointment Booking And Arranging Interviews
- Delivering Postal Mail
- Dictating
- Organising A Meeting
- Data Management, Record Keeping And Filing
- Event Planning
- Arrange Business Travel & Accommodation
- Bookkeeping
- Quickbooks For Payroll Management
- Invoicing/Petty Cash
- Supervising And Monitoring The Office Works
- Time Management
- Motivating Employees
- Creating An Effective Cv And Cover Letter
Method of Assessment:
At the end of the course learners will take an online multiple choice question assessment test. The online test is marked straight away, so you will know immediately if you have passed the course.
Certification:
Successful candidates will be awarded a “Diploma in Office Administration & Reception”.
Entry Requirements:
Learners must be age 16 or over and should have basic understanding of the English Language, numeracy, literacy and ICT.
Career Path:
There are many careers open to you with this qualification, such as:
- Office Assistant
- Administrator
- Administrative Assistant
- Receptionist
- Legal Secretary
- Veterinary Receptionist
- Medical Receptionist
- Executive Assistant
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Do you have experience with this course? Submit your review and help other people make the right choice. As a thank you for your effort we will donate £1.- to Stichting Edukans.There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.