Office Skills & Receptionist Diploma

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Description

Overview:

Often working in an administration role or as a receptionist provides progression and can lead to management roles. If you hope to work in an office or reception environment then this course is perfect. Whether you have some experience or are a beginner, the course covers everything in an easy-to-understand style, and you will have help from a personal tutor whenever you need it.

What will I learn?

The course provides the the opportunity to gain recognised skills in:

  • Customer service and team motivation
  • Business, letter, and e-mail writing
  • Speed typing and speed reading
  • Microsoft Outlook, Access, Word, PowerPoint, and Excel
  • Diary management, event planning, arranging trav…

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Frequently asked questions

There are no frequently asked questions yet. Send an Email to info@springest.co.uk

Didn't find what you were looking for? See also: Speed Reading, Office Management, Business Administration, Project Management, and Planning.

Overview:

Often working in an administration role or as a receptionist provides progression and can lead to management roles. If you hope to work in an office or reception environment then this course is perfect. Whether you have some experience or are a beginner, the course covers everything in an easy-to-understand style, and you will have help from a personal tutor whenever you need it.

What will I learn?

The course provides the the opportunity to gain recognised skills in:

  • Customer service and team motivation
  • Business, letter, and e-mail writing
  • Speed typing and speed reading
  • Microsoft Outlook, Access, Word, PowerPoint, and Excel
  • Diary management, event planning, arranging travel, and organising meetings
  • Handling confidential documents
  • Job functions
  • Note taking and meeting minutes
  • Creating an effective CV and cover letter
  • Dictating and proofreading
  • Bookkeeping and Quickbooks
  • Invoicing and petty cash
  • Time management

Who is this course for?

  • Individuals who would like to start working as a: Receptionist/ Office Administrator/ Office manager/ Administration Assistant/ Secretary.
  • Individuals who want to further develop their skills in advanced office administration tasks such as ICT, Finance and human resources, etc.
  • Experienced office workers who need to re-fresh and update their skills.

Course Curriculum

  1. Developing Customer Service Skills
  2. Business Reports And Letter Writing
  3. E-Mails Writing Tips
  4. Typing Speed Development
  5. Tips For Speed Reading
  6. Microsoft Word
  7. Microsoft Excel
  8. Microsoft Powerpoint
  9. Microsoft Outlook
  10. Microsoft Access
  11. Diary Management
  12. Handling Confidential Documents
  13. Job Functions And Description Of Office Admin/ Manager
  14. Successful Meeting Minutes
  15. Note Taking
  16. Document Proofreading
  17. Appointment Booking And Arranging Interviews
  18. Delivering Postal Mail
  19. Dictating
  20. Organising A Meeting
  21. Data Management, Record Keeping And Filing
  22. Event Planning
  23. Arrange Business Travel & Accommodation
  24. Bookkeeping
  25. Quickbooks For Payroll Management
  26. Invoicing/Petty Cash
  27. Supervising And Monitoring The Office Works
  28. Time Management
  29. Motivating Employees
  30. Creating An Effective Cv And Cover Letter

Method of Assessment:

At the end of the course learners will take an online multiple choice question assessment test. The online test is marked straight away, so you will know immediately if you have passed the course.

Certification:

Successful candidates will be awarded a “Diploma in Office Administration & Reception”.

Entry Requirements:

Learners must be age 16 or over and should have basic understanding of the English Language, numeracy, literacy and ICT.

Career Path:

There are many careers open to you with this qualification, such as:

  • Office Assistant
  • Administrator
  • Administrative Assistant
  • Receptionist
  • Legal Secretary
  • Veterinary Receptionist
  • Medical Receptionist
  • Executive Assistant
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There are no frequently asked questions yet. Send an Email to info@springest.co.uk