Office Administration & Skills Diploma

Overview:

Often working in an administration or office role provides progression and can lead to management roles. If you hope to work in an office environment then this course is perfect. Whether you have some experience or are a beginner, the course covers everything in an easy-to-understand style, and you will have help from a personal tutor whenever you need it.

What will I learn?

The course provides the the opportunity to gain recognised skills in:

• Microsoft Word, Excel, Powerpoint and Outlook
• Diary management, record keeping and filing
• Business, report and e-mail writing
• Handling confidential documents
• Taking notes and meeting minutes
• Arranging interviews and bookings
• Delivering mail
• Dictating, speed reading and speed typing
• Creating an effective CV and cover letter
• Receptionist and customer service skills

Who is this course for?

• Individuals who would like to begin working as an Office Administrator/ Office manager/ Administration Assistant/ Secretary.
• Experienced Office workers who hope to re-fresh their skills.

Course Curriculum

1. Business Reports And Letter Writing
2. E-Mails Writing Tips
3. Typing Speed Development
4. Tips For Speed Reading
5. Microsoft Word
6. Microsoft Excel
7. Microsoft Powerpoint
8. Microsoft Outlook
9. Microsoft Access
10. Diary Management
11. Handling Confidential Documents
12. Successful Meeting Minutes
13. Note Taking
14. Document Proofreading
15. Appointment Booking And Arranging Interviews
16. Delivering Postal Mail
17. Dictating
18. Customer Service And Telephone Handling Skills
19. Organising A Meeting
20. Data Management, Record Keeping And Filing
21. Event Planning
22. Arrange Business Travel & Accommodation
23. Bookkeeping
24. Quickbooks For Payroll Management
25. Invoicing/Petty Cash
26. Supervising And Monitoring The Office Works
27. Time Management
28. Motivating Employees
29. Creating An Effective Cv And Cover Letter
30. Job Functions And Description Of Office Admin & Manager

Method of Assessment:

At the end of the course, learners will take an online multiple choice question assessment test. The online test is marked straight away, so you will know immediately if you have passed the course.

Certification:

Successful candidates will be awarded a “Diploma in Office Skills”.

Entry Requirement:

Learners must be age 16 or over and should have a basic understanding of the English Language, numeracy, literacy, and ICT.

Career Path:

There are many careers open to you with this qualification, such as:

• Office Assistant
• Administrator
• Administrative Assistant
• Receptionist
• Legal Secretary
• Medical Receptionist
• Executive Assistant
• Personal Assistant