Administrative Skills Diploma

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Description

If you are an aspiring Personal Assistant, Secretary, Office Admin, Office Manager or if you are currently working as an Executive Secretary, PA or Office Admin and need to improve your skills and prove to employers that you have been professionally trained, this is the course that will provide you with the skills and confidence required to work at the top as an Executive Secretary, Personal Assistant or Office Manager.

Description

This Diploma course of Administrative Management is comprehensive and designed to cover the following key areas. This course has been designed for 45 guided learning hours:

COURSE CURRICULUM

  1. JOB FUNCTIONS AND DESCRIPTION OF A SECRETARY/ AND PA
  2. DIARY MANAGEM…

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Frequently asked questions

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If you are an aspiring Personal Assistant, Secretary, Office Admin, Office Manager or if you are currently working as an Executive Secretary, PA or Office Admin and need to improve your skills and prove to employers that you have been professionally trained, this is the course that will provide you with the skills and confidence required to work at the top as an Executive Secretary, Personal Assistant or Office Manager.

Description

This Diploma course of Administrative Management is comprehensive and designed to cover the following key areas. This course has been designed for 45 guided learning hours:

COURSE CURRICULUM

  1. JOB FUNCTIONS AND DESCRIPTION OF A SECRETARY/ AND PA
  2. DIARY MANAGEMENT
  3. BUSINESS REPORTS AND LETTER WRITING

3.1: Business Writing

3.2: Collaborative Business Writing

3.3: Proposal Writing

3.4: Business Ethics

  1. E-MAILS WRITING TIPS
  2. HANDLING CONFIDENTIAL DOCUMENTS
  3. SUCCESSFUL MEETING MINUTES

6.1: Meeting Management

  1. NOTE TAKING
  2. DATA MANAGEMENT, RECORD KEEPING AND FILING
  3. APPOINTMENT BOOKING AND ARRANGING INTERVIEWS
  4. DELIVERING POSTAL MAIL
  5. DICTATING
  6. CUSTOMER SERVICE AND TELEPHONE HANDLING SKILLS

12.1: Telephone Etiquette

  1. ORGANISING A MEETING
  2. BOOKKEEPING
  3. INVOICING/PETTY CASH
  4. DOCUMENT PROOFREADING
  5. QUICKBOOKS FOR PAYROLL MANAGEMENT
  6. TIPS FOR SPEED READING
  7. CREATING AN EFFECTIVE CV AND COVER LETTER
  8. TIME MANAGEMENT

20.1: Event Planning

  1. MOTIVATING EMPLOYEES
  2. TYPING SPEED DEVELOPMENT

22.1: Administrative Procedure

  1. MICROSOFT WORD
  2. MICROSOFT EXCEL
  3. MICROSOFT POWERPOINT
  4. MICROSOFT OUTLOOK
  5. Accounting and Bookkeeping
  6. Bookkeeping
  7. Budgets & Financial Reports
  8. Communication Fundamentals
  9. Communication Strategy
  10. Emotional Intelligence
  11. Administrative Human Resources Fundamentals
  12. Employee Recruitment
  13. Leadership Essentials
  14. MANAGEMENT ESSENTIALS
  15. Safety in the Work Place

Mock Exam

Final Exam

Method of Assessment:

At the end of the course learners will also take online multiple choice question assessment tests. This online multiple choice question tests are marked automatically so you will receive an instant grade and know whether you have passed the course.

Certification:

Successful candidates will be awarded “Diploma in Administrative Management”.

Why Choose Us?

  • Our courses represent outstanding value for money
  • High quality e-learning study materials and mock exams.
  • Each course is designed by industry experts, using an innovative interactive learning approach.
  • Includes step-by-step guided videos tutorials.
  • Benefit of applying NUS extra Discount Card.
  • 24/7 Access to the Online Learning Portal.
  • Anytime & Anywhere Learning.
  • Recognised Accredited Qualification.
  • Access Course Content on Mobile, Tablet or Desktop.
  • Study in a user friendly, advanced online learning platform.
  • Excellent customer service and administrative support.
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There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.