Spearhead Training Ltd: 18 products
Effective Written Communication
creating clear, concise, results focused written communications1 Day - Non Residential Everyone in business has to write - whether e-mails,…
Answering The Telephone
Turning good morning into good business1 Day - Non Residential Callers judge the professionalism of your organisation from their first cont…
The Basics of Finance
Essential knowledge to improve your value in the workplace1 Day - Non Residential This one-day workshop is for those who do not directly ma…
Getting New Business
The right way to develop new business opportunities1 Day - Non Residential This one-day workshop is a fast paced sales training programme f…
Planning Skills Workshop
Techniques and methods of effective planning1 Day - Non Residential "If you fail to plan you are planning to fail"… When we are at work we …
Project Management Workshop
Understanding project management techniques1 Day - Non Residential This one-day workshop is designed for those who have to support, partici…
Positive Performance Management
getting the best from people1 Day - Non Residential One of the key functions of all supervisors and managers is to get the best performance…
Telephone Sales
The right way to win business on the telephone1 Day - Non Residential Selling by telephone is arguably more difficult than face to face sel…
Time Management
Top techniques for busy people1 Day - Non Residential Time: the most valuable resource available. If you complain that "there are not enoug…
Perfect PA
Enhancing executive performance1 Day - Non Residential This very popular one day PA course is one of Spearheads specialist secretarial and …
Business Writing Skills
The principles and practice of effective business writing1 Day - Non Residential This one day business writing course is the ideal way to b…
Minute Taking
How to accurately record information and action from meetings1 Day - Non Residential This one day workshop will teach you how to take and c…
Assertiveness Skills
The art of confident communication1 Day - Non Residential The ability to respond confidently and assertively is a key business skill. Asser…
Time Management For Support Staff
Improve your personal effectiveness1 Day - Non Residential For most support staff (PAs, Administrators etc.) the techniques taught in many …
Managing Change
Implementing and Managing Change Successfully1 Day - Non Residential In today's business environment Managers have to know how to manage ch…