First Steps Office Skills

First Steps Office Skills

Southern Staffordshire College
Logo Southern Staffordshire College

Need more information? Get more details on the site of the provider.

Starting dates and places

There are no known starting dates for this product.

Description

What will I do on the course?

Diary Management to Include Microsoft Outlook – Learn how to manage a paper diary to maintain a manageable workload and to share, manage and schedule information electronically for ultimate efficiency Microsoft Word – Learn word processing skills to a good business standard. This will enable you to create professional looking documents, produce tables, insert pictures and more Communication at Work – Learn how to communicate effectively in the workplace using verbal and non-verbal communication. Understand the principles and structure of written communication. Telephone Skills – The telephone is an effective form of communication, but can also be the dread of m…

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Frequently asked questions

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Didn't find what you were looking for? See also: Internal Communication, Non-verbal communication, Telephone Skills, Office Management, and Fire Safety.

What will I do on the course?

Diary Management to Include Microsoft Outlook – Learn how to manage a paper diary to maintain a manageable workload and to share, manage and schedule information electronically for ultimate efficiency Microsoft Word – Learn word processing skills to a good business standard. This will enable you to create professional looking documents, produce tables, insert pictures and more Communication at Work – Learn how to communicate effectively in the workplace using verbal and non-verbal communication. Understand the principles and structure of written communication. Telephone Skills – The telephone is an effective form of communication, but can also be the dread of many office administrations. Learn how to make and receive calls in a professional manner and efficient manner. Health and Safety Essentials – Learn health and safety essentials, fire safety, manual handling, workstation safety and basic first aid. Basic Book-keeping – Gain a clear understanding of the basic principles of book-keeping. Learn how to maintain a cash book, petty cash book and reconcile a bank statement. Time Management – A skill to prevent the stresses of everyday life. Learn how to effectively manage your time for optimum performance

Where is it held?

The short 4 week course runs on Monday evenings at Chase Terrace Adult Learning Centre

What does it cost?

For current dates, times and fees please refer to the part time guide on the website.

What equipment will I need?

Pen and notepad.
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There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.