Introduction To Management

Course overview Who is it for?

This course is for anyone whose role requires them to directly manage others. It’s useful for anyone who hasn't had formal management training or is relatively new to management, but can also provide a refresher for those with more experience, particularly learners who want to explore best practice for communicating, motivating and leading a team. The core management skills covered can be applied to almost any management role or industry sector.

What is it about?

Managing others can be one of the toughest challenges we face at work, covering a huge range of responsibilities and tasks. This course gives a complete overview of what a manager needs to know, covering both technical and relationship skills. Learners will leave with a thorough understanding of what good management looks like, and how to use it to get the best from others.

The course covers the parts of management that we’ve found new managers find most difficult, like providing feedback and addressing underperformance. Every manager attending this course will leave with a practical action plan, improved confidence, and a best-practice toolkit that will make a real difference back at work.

Anyone attending this course can also attend a Rapid Review Virtual Classroom afterwards for free. We recommend that a learner leaves a three to six month gap before attending this to ensure that they have had time to put their new skills into practice.

The Virtual Classroom Introduction to Management - Rapid Review provides more expert advice and gives learners the opportunity to access coaching and support. You can find more details and dates here.

What will I get out of it?

• Clear understanding of the roles and responsibilities of a manager

• The confidence to develop and apply your own skills in line with management best practice

• A sound understanding of how to positively manage performance

• The ability to clarify, monitor and evaluate performance against agreed objectives

• A happier, more motivated and better supported team built on each individual’s strengths

• The chance to practise your skills with professional actors

Blended Learning

This course is a blended learning experience, allowing you to continue to develop your skills back at work. As part of the course you will receive the following eFresher (eLearning) modules and MP3s

eFresher modules

• Management Styles

• Motivation and Reward

• Team Dynamics

MP3 modules

• Inspiring your team

• Getting the best

• Delivering results

• The art of leadership

• Developing the future

Virtual Classroom – Rapid Review

A free of charge virtual coaching session to enhance the transfer of learning to the workplace

What will I learn? The purpose of a manager

• The principles of achieving results through other people

• How to identify and overcome the common management pitfalls

• Understanding the multiple aspects to the management role, and getting the balance between them

Leadership and management

• The distinction and the relationship between management and leadership

• How management style can impact upon an organisational climate

• The management styles continuum and when to adapt

• Practical management styles exercise with feedback

• Key principles of decision making to demonstrate effective leadership

Effective delegation and gaining co-operation

• Exploring the benefits and overcoming the barriers to delegation

• How to delegate using a planned, methodical, structured approach

• Practical delegation exercise using a “live” task

• Building relationships and co-operation with other departments

Motivational techniques

• Identifying the need to motivate and the link to performance

• Defining motivation and exploring motivational theory

• Practical motivational ideas, tips and techniques

Managing performance

• The importance of managing, maintaining, and driving performance

• How to set clear, unambiguous goals

• Exploring a structure for delivering practical feedback

• Identifying different feedback interventions

Practical exercise

• The opportunity to put into practice key techniques and structures learned during the course with trained actors

  
  

This course can be taken as part of our Chartered Management Institute Level 3 Certificate in First Line Management.

The qualification aims to give aspiring and existing managers the foundation for their formal development. It's an excellent introduction to core management skills for anyone with limited experience or without formal training.

Anyone attending this course will be able to accredit their learning towards the qualification. Talk to one of our learning advisers on 0800 170 7777 to find out how you can get qualified.

Enjoyed the course a lot and will take away many positive aspects & tools in order to be more effective in my role.Determined to go back to work with a refreshed set of objectives – based around what I’ve learned. “

- Claire Riley

Acorn Web Offset Ltd

Management Development