Effective Office Management

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Effective Office Management

Reed Learning
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Starting dates and places

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Reed Learning offers their products as a default in the following regions: Birmingham, London

Description

Course overview Who is it for?

Relevant for anyone who deals with the day-to-day running of an office, including office managers, PAs and secretaries or administrative personnel.

What is it about?

An efficiently run office is rarely remarked upon or celebrated, but an inefficient workplace can be the cause of much stress.

This course will help you develop an assertive and organised approach to managing people and processes in your office to facilitate harmonious and productive working. It includes key management skills and planning techniques to improve information flow and achieve objectives.

What will I get out of it?
  • Understanding of the range of responsibilities and skills require…

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Frequently asked questions

There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.

Didn't find what you were looking for? See also: Office Management, Business Administration, Project Management, Planning, and Personal Assistant (PA).

Course overview Who is it for?

Relevant for anyone who deals with the day-to-day running of an office, including office managers, PAs and secretaries or administrative personnel.

What is it about?

An efficiently run office is rarely remarked upon or celebrated, but an inefficient workplace can be the cause of much stress.

This course will help you develop an assertive and organised approach to managing people and processes in your office to facilitate harmonious and productive working. It includes key management skills and planning techniques to improve information flow and achieve objectives.

What will I get out of it?
  • Understanding of the range of responsibilities and skills required by the office manager

  • Various approaches to use when dealing with the management of tasks, teams and individuals

  • Techniques to plan and manage workload effectively and achieve objectives

  • A checklist of systems and procedures to aid the smooth running of the office

  • Assertive communication and problem-solving skills

What will I learn?
  • Understand the role and responsibilities of an office manager

  • Work with others effectively

  • Use action plans to increase staff performance

  • Increase productivity and efficiency

  • Decide goals and set priorities for the office

  • Learn measurement techniques for clerical work

  • Deal successfully with stress

  • Plan and oversee projects properly

  • Assign responsibilities to your team and allocate resources

  • Measure your results and evaluate them against objectives

  • Resolve conflicts in the office

  • Learn to solve problems and make decisions systematically

  • Define the problem and think creatively to find a solution

This course is mapped to QCF unit 'Effective Office Management'

This course can be taken as part of our Institute of Administrative Management Level 4 Certificate in Office and Administration Management.

I have really enjoyed this course and I have learn a lot how to deal with different situations with staff & tasks. The trainer was really helpful and didn’t mind explaining situations or questions if she needed to. “

- Denise Grehan

BDH Community Ventures


PA & Secretarial
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There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.