Effective Delegation

The ability to delegate is one of the core indicators of success for the effective leader. This course is for managers, supervisors or team leaders across all sectors, who need a better understanding of how and when to delegate. It's most suitable for newer managers or those without formal training who would like to confirm delegation best practice. This course will be less suitable for experienced managers, or those with no direct reports or authority to delegate.

Clear, timely and purposeful delegation can boost the productivity of individuals, teams and organisations, yet many managers find themselves lacking the skills or the confidence to do it well. This practical course provides an insight into what to delegate, when, to whom and how. It will also provide coaching and development techniques that you can put into practice immediately, because the ability to provide clear support and feedback is fundamental to delegating effectively.

• The ability identify relevant tasks for delegation and provide an appropriate rationale

• The know-how to effectively delegate a task using a systematic and proven 7 step model

• Strategies to identify and overcome the barriers to effective delegation

• Skills to deliver motivational and developmental feedback to enhance future performance

• The flexibility to adopt an appropriate management style to maximise motivation and minimise risk

• Defining delegation with reference to benefits for the individual, manager and organisation

• Describing the links between delegation and motivation and their influence on the role of the manager

• Identifying an appropriate task to delegate from your current workload and developing a model-based objective for completion of a chosen task

• Nominating potential delegates to complete the task and formulating a communication strategy for them

• Employing a 7-step process for briefing in a chosen task to maximise efficient and effective completion

• Selecting an appropriate management style and control method for the chosen task

• Planning a feedback session based on a delegated task

• Generating options for future development opportunities to motivate and develop individuals

• Practicing delegation of a task using methods covered in a face-to-face environment

• Identifying a range of strategies to deal with common issues arising within the delegation process

All of our courses are worth 6 hours of CPD per day.

Overall an excellent course, would recommend for all new supervisors/managers in their first six months once they understand their roles and what should be delegated. “

- Sophie Minta

Lloyds Private Banking