Alternatives for Service Desk Analyst
Unfortunately it is not possible to request a brochure for this training. Here you will find some alternatives for "Service Desk Analyst" by Pink Elephant EMEA Ltd. We hope we helped you to continue your search for training information.
Delivering Excellence Via Email - Half Day (am)
This half day workshop focuses on how to deliver an excellent customer experience via email. You will learn the do's and dont's that increa…
- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
Delivering Excellence via Email and on the Telephone
This one day workshop focuses on how to deliver an excellent customer experience via email and on the telephone. You will learn the do's an…
- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
Alternative Banking Channels
Course overview The explosion of mobile-based banking in Africa and Asia has led banks globally to reconsider whether the traditional brick…
- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
- Extra info: £2,850
BCS Certificate in Systems Modelling Techniques (UML) Exam
Special Notices This examination may only be taken by delegates who have attended either the QA System Modelling Techniques (UML) or Busine…
- VAT: excluding VAT
- Price completeness: There could be additional costs like study material or lunch costs.
- Extra info: 130 exc. VAT
SDI – Service Desk Analyst (SDA)
Overview Excellent Service Desk support is vital to ensure a company consistently delivers the required IT service levels. The responsibili…
- VAT: excluding VAT
- Price completeness: There could be additional costs like study material or lunch costs.
- Extra info: 1210 exc. VAT
SDI Service Desk Analyst (SDA)
Prerequisites:There are no prerequisites for this course.Course Description:Excellent Service Desk support is vital to ensure a company con…
- VAT: excluding VAT
- Price completeness: There could be additional costs like study material or lunch costs.
SDI - Service Desk Analyst (SDA)
1st line IT support, Helpdesk/Service Desk and support analysts with at least 9 months experience in an IT service and support environment.…
- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
Help desk skills
Delivering Exceptional Service Levels Who Should Attend And Why This practical workshop highlights the need for excellent communication ski…
- VAT: excluding VAT
- Price completeness: There could be additional costs like study material or lunch costs.
Delivering Customer Service Excellence
Overview Excellent customer service is a key differentiator when we choose where to place our business. It is not only commercially sound t…
- VAT: excluding VAT
- Price completeness: There could be additional costs like study material or lunch costs.
- Extra info: 980 exc. VAT
Managing Customer Service Excellence
Course Description:This facilitated workshop will allow you to analyse the customer service levels your currently provide and benchmark the…
- VAT: excluding VAT
- Price completeness: There could be additional costs like study material or lunch costs.
SDI – Service Desk Analyst (SDA) exam only
Overview This is the exam only for the Service Desk Analyst course
- VAT: excluding VAT
- Price completeness: There could be additional costs like study material or lunch costs.
- Extra info: 95
ITIL Service Management Awareness
Course Description:IT Service Management is about promoting professional, efficient and effective support & delivery of IT Services that me…
City & Guilds Level 2 Certificate in Customer Service
This Level 2 aims to develop the learners knowledge and understanding of the principles of effective customer service. It will help develop…
- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
ITIL V3 Foundation Training
This ITIL Foundation course will provide delegates with a 'best practice' approach to all aspects of the service lifestyle for successful d…
- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
Foundation Certificate in Business Analysis
Overview: This excellent BCS – Business Analysis Foundation Course has been created for individuals who would like to understand business a…
- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.