ITIL® 4 Foundation

Our online ITIL® 4 Foundation course provides comprehensive training for anyone involved in IT-enabled services in a modern digital organisation. It teaches the fundamentals of ITIL 4 the very latest version of the most widely adopted guidance on IT Service Management in the world.

ITIL 4 E-Learning

• Get your ITIL 4 Foundation certificate at your own pace
• one year of access
• Fully accredited
• Includes quizzes, exercises, study guides.
• Tutor support available via email
• Exam voucher included

Our e-learning course is designed as an introduction to ITIL 4 and enables you to understand a new way to look at IT Service Management through a Service Value System. What’s the difference between ITIL v3 and ITIL 4? In a nutshell, ITIL v3 describes Service Management around 26 processes and functions that are part of a continuous process of 5 life cycles: Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service Improvement.

ITIL 4 takes you through a more evolved view of a Service Value System, which provides a holistic end-to-end picture of what it really means to contribute to business value, and also integrates concepts from models such as Lean IT, Agile, and DevOps.

ITIL is a registered trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

Pink Elephant is globally accredited by PeopleCert to provide ITIL courses for the certification programme.