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Hemsley Fraser: 288 products

Hemsley Fraser is a global innovator and leader in learning and people development. With a strong UK and North American presence, we have the confidence to guarantee the success of our work and help organisations and people to succeed and improve through our innovative and robust learning solutions. Part of a worldwide group Hemsley Fraser is part of the Demos Group, a leading provider of contin…

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The Newly Appointed Manager - Building Your Experience

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Overview Course duration: 2 days.This is a practical real life course, which helps to build confidence and skill for first time managers wi…

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Working Assertively and with Confidence

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Overview Course duration: 2 days.This course is highly interactive, practical and yet supportive. It uses many different forms of learning …

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Managing and Developing Key Accounts

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Overview Course duration: 2 days.This thought provoking two-day workshop focuses on maximising the potential of key accounts that are criti…

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The Annual Strategic HR Conference: Maximising Business Potential for 2010 and Beyond

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Overview Course duration: 1 day.With the UK economy officially in recession and the overall business outlook still bleak, many organisation…

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Rapid Development Workshop - Assertiveness in a Day

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Overview Course duration: 1 day.Do you find yourself in situations where you feel intimidated, unable to speak up or when you do, you are n…

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The ILM Level 5 Award in Management & Leadership

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Overview Course duration: 6 days.The ILM Level 5 Award in Leadership and Management Skills has been designed to give practising or aspiring…

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Critical Conversations for Managers

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Overview Course duration: 1 day.Whether you are saying 'no' to a request, communicating bad news, dealing with poor performance or recruiti…

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Essential HR for Managers - Best Practice and Employment Law

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Overview Course duration: 2 days.This is a practical course which introduces you to the world of employment law and the HR issues that all …

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Employment Law Germany

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Overview Course duration: 1 day.The employment scene in Germany is significantly different to the UK. With a legal system that has been hea…

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Telephone Selling Techniques

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Overview Course duration: 1 day.Selling over the phone is an art, and this course addresses it from the very beginning. Using audio recordi…

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Stepping Up to Account Management

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Overview Course duration: 2 days.Managing accounts is stepping up to a planned approach to lift sales results with existing clients.This tw…

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Developing A Business Plan

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Overview Course duration: 1 day.With practical tips, and real life examples, this course provides a step-by step approach to devise, implem…

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Features Writing

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Overview Course duration: 1 day.This course addresses every aspect of what contributes to a good feature and delegates leave confident abou…

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An Introduction to Customer Service - Putting the Customer First

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Overview Course duration: 1 day.Be inspired to think about the customer service you provide and learn how to apply best practice techniques…

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Handling Difficult People and Situations

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Overview Course duration: 1 day.This one-day course provides you with an extremely insightful and practical guide on how to manage yourself…