Hands On Advanced PC Configuration and Maintenance

Level
Total time

Description

Course Description:

This course is aimed at experienced support and help desk staff and will cover advanced configuration techniques. PC troubleshooting experience would be assumed and a preferred prerequisite would be attendance of our Level 1 and Level 2 courses.

This is a very hands-on course and delegates are encouraged to bring with them any equipment they would like to examine and configure as part of the course.

This course includes the following modules:

Storage Technologies

  • IDE/EIDE explained
  • EIDE v SCSI
  • SCSI explained
  • RAID
  • Hard drives
  • CD ROM
  • CD Rewriteable
  • Optical disks
  • Tape streamers (and scanners!

Exploring Remote Access

  • Connecting to a server
  • Connecting to a node
  • RAS clients
  • Setting…

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Course Description:

This course is aimed at experienced support and help desk staff and will cover advanced configuration techniques. PC troubleshooting experience would be assumed and a preferred prerequisite would be attendance of our Level 1 and Level 2 courses.

This is a very hands-on course and delegates are encouraged to bring with them any equipment they would like to examine and configure as part of the course.

This course includes the following modules:

Storage Technologies

  • IDE/EIDE explained
  • EIDE v SCSI
  • SCSI explained
  • RAID
  • Hard drives
  • CD ROM
  • CD Rewriteable
  • Optical disks
  • Tape streamers (and scanners!

Exploring Remote Access

  • Connecting to a server
  • Connecting to a node
  • RAS clients
  • Setting up RNA

Modems

  • Modems explained
  • Error correction
  • Added facilities
  • Hayes AT commands explained
  • Configuring modems

Key Theories Revisited

  • Error Checking
  • Looking at Hex
  • PC Buses
  • PC boot sequence
  • System Resources clarified
  • Installing non-standard devices
  • - Windows 3.1x, 95 and NT

Improving Memory Handling

  • Memory addressing
  • Maximum memory
  • Processor modes
  • Types of memory
  • Memory maps

Sound Cards Examined

  • Understanding sound
  • Sound standards
  • 8 v 16 bit sound
  • Recording sound
  • File sizes

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There are no frequently asked questions yet.  

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