Developing High Performing Teams

Prerequisites:

Course Description:

Building and managing teams can be a daunting task. Getting the team to the performing stage is an on-going challenge; keeping them there is even greater. This course can be delivered as a stand alone course or form part of the 'management development programme'.

This course includes the following modules:

Team Effectiveness

• This module considers the factors of effective and ineffective teams:
• - how to identify symptoms that show if the team is effective or ineffective
• - addressing the factors as the starting point of developing a high performance team

The Ten Team Performance Factors (10tpf)

• This module generates an understanding of the ten factors that make a team perform well:
• - how to address the ten performance factors
• - measuring the effectiveness of each factor and developing action plans
• - aiming to build a truly congruent team

Team Behaviours and Dynamics

• This module addresses the behavioural aspects of team dynamics:
• - functional behaviours within the team
• - task behaviours and maintenance behaviours and why we need both
• - dysfunctional behaviours and their underlying reason/cause
• - the negative power of dysfunctional behaviour within the team

Dealing with Conflict

• This module considers different types of conflict and the reasons behind them:
• - why conflict within teams exists
• - recognising that some conflict can have positive outcomes
• - how to understand conflict using the perceptual position model
• - conflict handling strategies

Team Purpose Analysis

• This module identifies the team's real purpose or ' raison d'?â?≠?ᨂtre':
• - understanding the team purpose analysis and its use
• - using the team purpose analysis to build the performing team
• - what happens when the team purpose analysis is incongruent and how to take corrective action