Axapta 3.0 CRM
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Axapta 3.0 CRM
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Description
Course Description:
To learn the CRM concepts as introduced by Axapta and be able to implement a CRM installation. This course is designed for consultants who work, or planning to work in the CRM area in Axapta
Upon completion of this course, you should be able to:
- Understand basic CRM methodology
- Create and work with Business Relations and Contact persons
- Create and work with Activities
- Create and work with Quotations
- Import Business relations and contact persons from external data sources
- Generate mass mailings in connection with Word mail merge
- Synchronize with Outlook
- Setup Sales teams
- Understand and execute Marketing statistics
- Create and work with Campaigns
- Setup an Encycloped…
Frequently asked questions
There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.
Course Description:
To learn the CRM concepts as introduced by Axapta and be able to implement a CRM installation. This course is designed for consultants who work, or planning to work in the CRM area in Axapta
Upon completion of this course, you should be able to:
- Understand basic CRM methodology
- Create and work with Business Relations and Contact persons
- Create and work with Activities
- Create and work with Quotations
- Import Business relations and contact persons from external data
sources
- Generate mass mailings in connection with Word mail merge
- Synchronize with Outlook
- Setup Sales teams
- Understand and execute Marketing statistics
- Create and work with Campaigns
- Setup an Encyclopedia
- Create call lists and setup and execute Telemarketing calls
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