IMIAL Level 4 Diploma in Vehicle Maintenance & Repair Principles (Year 2 of 3)
Starting dates and places
Description
Course Content
• Support for Job Roles in the Automotive Environment
• How to make learning possible through demonstrations and
instructions
• How to identify and agree Motor Vehicle customer service
needs
• Monitoring procedures to control risk to health and safety
• Diagnosing Motor Vehicle faults where no prescribed process or
format is available
• Providing technical support and advice to colleagues in Motor
Vehicle environments
• Liaising with vehicle product manufacturers and suppliers on
technical matters
• Providing diagnostic equipment and technical information system
support in Motor Vehicle environments
• Conducting diagnostic consultations with customers in Motor
Vehicle environm…
Frequently asked questions
There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.
Course Content
• Support for Job Roles in the Automotive Environment
• How to make learning possible through demonstrations and
instructions
• How to identify and agree Motor Vehicle customer service
needs
• Monitoring procedures to control risk to health and safety
• Diagnosing Motor Vehicle faults where no prescribed process or
format is available
• Providing technical support and advice to colleagues in Motor
Vehicle environments
• Liaising with vehicle product manufacturers and suppliers on
technical matters
• Providing diagnostic equipment and technical information system
support in Motor Vehicle environments
• Conducting diagnostic consultations with customers in Motor
Vehicle environments
Course Aims
The Level 4 qualification is designed to progress the skills of Automotive Technicians, already competent at Level 3, to Master Technicians status, by developing their ability to determine solutions to a variety of unpredictable problems.
The Master Technicians role in the industry is to:
- Diagnose complex faults that normal diagnostic technique has been unable to solve.
- Liaise between all stakeholders in the complex repair process, i.e. customer, manufacturer or parts suppliers/manufacturers, other technicians and service reception.
- Provide personal and technical support to other technicians both within their organisation and/or dealer group.
Assessment Methods
8 Practical Methods; 5 Online Exams
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