Negotiating for Positive Outcomes

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Description

Course Description

Almost every day, we are involved in negotiations one way oranother, whether this is with suppliers, customers or colleagues.The absence of effective negotiation skills can have a serious anddetrimental effect on customer and inter-group relationships andin turn on an organisations' profitability. Effective negotiation skillscan therefore lead to the achievement of better deals, better servicelevels and longer lasting relationships.This course takes a constructive and participative approach,stressing that negotiation should be seen as a situation requiringa solution, rather than a power struggle.

Course Content:

• What is negotiation?
• Understanding the different nego…

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Frequently asked questions

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Course Description

Almost every day, we are involved in negotiations one way oranother, whether this is with suppliers, customers or colleagues.The absence of effective negotiation skills can have a serious anddetrimental effect on customer and inter-group relationships andin turn on an organisations' profitability. Effective negotiation skillscan therefore lead to the achievement of better deals, better servicelevels and longer lasting relationships.This course takes a constructive and participative approach,stressing that negotiation should be seen as a situation requiringa solution, rather than a power struggle.

Course Content:

• What is negotiation?
• Understanding the different negotiation styles
• Identifying the key skills for effective negotiation
• Understanding the different interactive behaviours
• Dealing with difficult negotiators
• How to build relationships
• Dealing with difficult negotiations
• Practical application of skills

Who is it For?

All staff involved in negotiations whether formal or informal.The course can be tailored to for those new to negotiation ormore experienced people.

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    There are no frequently asked questions yet. Send an Email to info@springest.co.uk