Negotiating for Positive Outcomes
Starting dates and places
This product does not have fixed starting dates and/or places.
Northgate Arinso offers this product as a default in the following regions: N/A
Description
Course Description
Almost every day, we are involved in negotiations one way oranother, whether this is with suppliers, customers or colleagues.The absence of effective negotiation skills can have a serious anddetrimental effect on customer and inter-group relationships andin turn on an organisations' profitability. Effective negotiation skillscan therefore lead to the achievement of better deals, better servicelevels and longer lasting relationships.This course takes a constructive and participative approach,stressing that negotiation should be seen as a situation requiringa solution, rather than a power struggle.
Course Content:
• What is negotiation?
• Understanding the different nego…
Frequently asked questions
There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.
Course Description
Almost every day, we are involved in negotiations one way oranother, whether this is with suppliers, customers or colleagues.The absence of effective negotiation skills can have a serious anddetrimental effect on customer and inter-group relationships andin turn on an organisations' profitability. Effective negotiation skillscan therefore lead to the achievement of better deals, better servicelevels and longer lasting relationships.This course takes a constructive and participative approach,stressing that negotiation should be seen as a situation requiringa solution, rather than a power struggle.
Course Content:
• What is negotiation?
• Understanding the different negotiation styles
• Identifying the key skills for effective negotiation
• Understanding the different interactive behaviours
• Dealing with difficult negotiators
• How to build relationships
• Dealing with difficult negotiations
• Practical application of skills
Who is it For?
All staff involved in negotiations whether formal or informal.The course can be tailored to for those new to negotiation ormore experienced people.
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