2261 - Supporting Users & Troubleshooting MS Windows XP Desktop Operating Systems
- Level
- Total time
2261 - Supporting Users & Troubleshooting MS Windows XP Desktop Operating Systems
Starting dates and places
MTC Training offers this product as a default in the following regions: N/A
Description
Overview
This three-day instructor led course is to provide individuals who are new to Microsoft Windows® XP with the knowledge and skills necessary to troubleshoot basic problems end users will face while running Microsoft Windows XP Professional in an Active Directory® network environment, or Windows XP Home edition in a workgroup environment. This is an introductory course designed to provide an overview of operating system concepts and how to troubleshoot Windows
Duration
3 Days
Target Audience
This course is intended for new entrants and career changers new to the IT industry. They have experience using Microsoft Office and have basic Microsoft Windows navigation skills. Another audi…
Frequently asked questions
There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.
Overview
This three-day instructor led course is to provide individuals who are new to Microsoft Windows® XP with the knowledge and skills necessary to troubleshoot basic problems end users will face while running Microsoft Windows XP Professional in an Active Directory® network environment, or Windows XP Home edition in a workgroup environment. This is an introductory course designed to provide an overview of operating system concepts and how to troubleshoot Windows
Duration
3 Days
Target Audience
This course is intended for new entrants and career changers new to the IT industry. They have experience using Microsoft Office and have basic Microsoft Windows navigation skills. Another audience is the current call center technician with 6 months experience looking to validate their support skills.
Topics
Introduction to Supporting Users
Resolving Installation Issues
Resolving Desktop Management Issues
Resolving File and Folder Issues
Resolving Hardware Issues
Resolving Print Issues
Resolving Network Connectivity Issues
A more comprehensive course outline is available in the Course Download section, to the right of this page.
MTC serves the whole of the North East region, including,
Sunderland, Newcastle, Durham Teesside, Tyne and Wear, Cumbria,
Northumberland, Darlington, North Yorkshire, Carlisle, Hartlepool.
In addition MTC supports many clients nationally within the
UK.
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Do you have experience with this course? Submit your review and help other people make the right choice. As a thank you for your effort we will donate £1.- to Stichting Edukans.There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.