Managing Yourself and Your Team Through Change

To develop Supervisors' understanding of their own reactions to the change and how to support their team members through the change as it occurs. Delegates will understand how people commonly react to unexpected and/or major change and identify ways of managing their own reactions to the changes that will be occurring understand how to support their team through periods of change.

Course Overview:

Part One: Managing yourself through change and uncertainty

• Understanding your own reactions and feelings about potential change?
• Are these feelings likely to help or hinder you over the next few months?
• Understanding transitions and how people generally react to major change
• Being prepared for your intellectual, emotional and behavioural reactions
• Developing Resilience – understanding your past experience of personal change and what helped you through it
• What attributes will you as a manager need to draw upon during the change?

Part Two: Supporting your Team

• Your team's Reactions - Balancing your day job with 'people issues'
• Your team's needs - What will be their expectations of you and the organisation?
• Helping staff stay focussed through a coaching style of management