Managing & Leading Teams

Management life in many organisations today is becoming constantly more complex and this brings enormous demands on those entrusted with the role of leadership. This course seeks to define effective leadership as an activity for managers, which requires an alignment of action and attitude for the desired result.

Course Overview:

• Managing People
  • Motivating individuals, the team and communication skills
  • Dealing with difficult people
• Moving from Managing to Leading
  • Leadership theories, models and style
  • When to manage? / When to lead?
• Managing the team
  • Delegation & empowerment
  • Creating a strong team ethic aligned to a strong work ethic
• Effective Performance Management
  • Individual and team performance assessment
  • Assessing and measuring good / poor performance
  • Identifying training and coaching needs