FdSc Information Technology Support

Key facts

• Extensive PC and networked computer facilities
• A specialist computer laboratory dedicated to computer networking and one to computer games development
• This course responds to identified skills gaps
• This course is designed to give you a broad range of skills and knowledge needed for employment
• Personal Development Planning is integrated throughout the course to develop the skills framework necessary for effective personal, academic and career management

Course content

FdSc Information Technology Support

This course is designed to prepare you for entry-level technical support positions in the information technology industry. You will gain a formal recognised qualification within the field of computing, but if you want to take your studies further this could be a first step towards some of the most highly regarded Microsoft and Cisco professional qualifications.

Typical course content:

• the core technical element of the course will develop practical skills in installing, troubleshooting and operating software and hardware
• performing maintenance tasks on computers and networks
• working with notebooks, laptops, and PDAs
• working with Internet applications

Career opportunities

• IT Technician
• User Support Specialist
• Network Administrator
• Technical Support Analyst
• User Support Analyst
• Helpdesk Management

Employability Glyndŵr University is committed to ensuring all of our graduates are well-equipped for the world of work.

Entry requirements and applying The general requirement for the foundation degree is 140 UCAS tariff points at GCE A Level or equivalent.