ServiceNow Scripting in ServiceNow Fundamentals [SNSSF]
Starting dates and places
placeVirtual Training Centre 3 Apr 2024 until 5 Apr 2024 |
placeVirtual Training Centre 15 Apr 2024 until 17 Apr 2024 |
placeVirtual Training Centre 15 May 2024 until 17 May 2024 |
placeVirtual Training Centre 3 Jun 2024 until 5 Jun 2024 |
placeVirtual Training Centre 26 Jun 2024 until 28 Jun 2024 |
Description
OVERVIEW
Attend Scripting in ServiceNow Fundamentals to learn how to use the ServiceNow JavaScript API. Take advantage of the extensibility of ServiceNow by adding new functionality or modifying the baseline behavior of an instance. This class begins with client-side scripting and transitions to server-side scripting. Attendees write, test and debug scripts using real-world, relevant lab exercises. The class features lecture and discussion as well as extensive hands-on practice and reinforcement of the lectures, delivered in a wide variety of lab activities.
During this interactive training course, attendees perform scripting functions in their own class instance. This provides an opportunit…
Frequently asked questions
There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.
OVERVIEW
Attend Scripting in ServiceNow Fundamentals to learn how to use the ServiceNow JavaScript API. Take advantage of the extensibility of ServiceNow by adding new functionality or modifying the baseline behavior of an instance. This class begins with client-side scripting and transitions to server-side scripting. Attendees write, test and debug scripts using real-world, relevant lab exercises. The class features lecture and discussion as well as extensive hands-on practice and reinforcement of the lectures, delivered in a wide variety of lab activities.
During this interactive training course, attendees perform scripting functions in their own class instance. This provides an opportunity to practice and become comfortable with both client-side and server-side scripting.
OBJECTIVES
After you complete this course you will be able to:
- Determine when and where it is appropriate to script
- Use ServiceNow’s built-in text editor
- Script client-side with o Client Scripts
- UI Policies
- Catalog Client Scripts & Catalog UI Policies
- Script server-side with o Business Rules
- GlideSystem
- GlideRecord
- Script Includes
- UI Actions
- Flow Designer
- Use ServiceNow’s scripting best practices
AUDIENCE
ServiceNow System Administrators, with a minimum of three to six months experience configuring and developing the platform, who wish to extend the functionality of their instance.
CONTENT
Scripting Overview
- Lab 1.1: Using the Syntax Editor
- Lab 1.2: Syntax Checking
- Lab 1.3: Explore Scripting Resources
Client Scripts
- Lab 2.1: Two Simple Client Scripts
- Lab 2.2: g_form and g_user
- Lab 2.3: Debugging Client Scripts
UI Policies
- Lab 3.1: Incident State Resolve/Closed
Catalog Client Scripts & Catalog UI Policies
- Lab 4.1: Control Variable Choices Catalog Client Script
- Lab 4.2: Control Out of State Shipping Catalog UI Policy
Business Rules
- Lab 5.1: Debugging Business Rules
- Lab 5.2: Current and Previous
- Lab 5.3: Display Business Rules and Dot-walking
GlideSystem
- Lab 6.1: Setting the CAB Date
- Lab 6.2: Re-open Problem Date Validation
GlideRecord
- Lab 7.1: Two GlideRecord Queries
- Lab 7.2: RCA Attached: Problem and Child Incidents
- Lab 7.3: addEncodedQuery()
- Lab 7.4 Explore GlideQuery
Script Includes
- Lab 8.1: Classless Script Include (logPropertyValues)
- Lab 8.1A: Classless Script Include (hasRoleExactly)
Script Includes (continued)
- Lab 8.2: Create a New Class
- Lab 8.3: HelloWorld GlideAjax
- Lab 8.4: Number of Group Members
- Lab 8.5: JSON Object
UI Actions
- Lab 9.1: Client-Side UI Actions
- Lab 9.2: Server-Side UI Actions
- Lab 9.3: Client and Server-Side UI Actions
Scripting with Flow Designer
- Lab 10.1: Build a Flow
- Lab 10.2: Trigger a Subflow
- Lab 10.2: Add a Script to a Flow
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