ITIL® 4 Specialist: Acquiring & Managing Cloud Services - Including Exam [ITIL4AMC]

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ITIL® 4 Specialist: Acquiring & Managing Cloud Services - Including Exam [ITIL4AMC]

Global Knowledge Network Training Ltd.
Logo Global Knowledge Network Training Ltd.
Provider rating: starstarstarstarstar_border 7.5 Global Knowledge Network Training Ltd. has an average rating of 7.5 (out of 2 reviews)

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Starting dates and places

computer Online: VIRTUAL TRAINING CENTER
3 Apr 2024 until 5 Apr 2024
computer Online: VIRTUAL TRAINING CENTER
29 May 2024 until 31 May 2024
computer Online: VIRTUAL TRAINING CENTER
15 Jul 2024 until 17 Jul 2024
computer Online: VIRTUAL TRAINING CENTER
9 Sep 2024 until 11 Sep 2024
computer Online: VIRTUAL TRAINING CENTER
4 Nov 2024 until 6 Nov 2024

Description

OVERVIEW

This 3-day  ITIL® 4 Specialist: Acquiring & Managing Cloud Services training provides a vendor-neutral, user-centric guidance on developing a practical understanding of how cloud procurement and technology can integrate with and support broader business strategy and functions.

It explores the concept of the ‘cloud services user journey’ which aligns key ITIL concepts such as guiding principles and the service value chain to provide a holistic view and understanding of the entire procurement lifecycle.

ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved

OBJECTIVES

After you complete this course you will be able to:

  • Analyze…

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Didn't find what you were looking for? See also: Cloud Computing, SAP, M&A (Mergers & Acquisitions), Joint Venture, and Internet Security.

OVERVIEW

This 3-day  ITIL® 4 Specialist: Acquiring & Managing Cloud Services training provides a vendor-neutral, user-centric guidance on developing a practical understanding of how cloud procurement and technology can integrate with and support broader business strategy and functions.

It explores the concept of the ‘cloud services user journey’ which aligns key ITIL concepts such as guiding principles and the service value chain to provide a holistic view and understanding of the entire procurement lifecycle.

ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved

OBJECTIVES

After you complete this course you will be able to:

  • Analyze available solutions and potential benefits using a vendor-neutral approach
  • Effectively identify, select and deliver optimized cloud services
  • Facilitate value co-creation through successful cloud services procurement and integration whilst applying the ITIL 4 framework
  • Adopt a customer-focused end-to-end cloud procurement user journey

AUDIENCE

This course is aimed at anyone requiring vendor-neutral, user-centric guidance on developing a practical understanding of how cloud procurement and technology can integrate with and support broader business strategy and functions; regardless of sector, industry, or cloud maturity.

  • Individuals continuing their journey in service management.
  • ITSM managers and aspiring ITSM managers.
  • ITSM practitioners managing the operation of IT-enabled & digital products and services, and those responsible for the end-to-end delivery.

CERTIFICATION

This class comes with an online proctored exam voucher. These will have a validity of 12 months. You will need to schedule and complete your exams within this time frame.

Details about exam:

  • 40 questions
  • Multiple choice
  • 90 minutes’ duration
  • Closed book

ITIL 4 Specialist: Acquiring & Managing Cloud Services exam voucher incorporates the corresponding Digital Core Guidance (eBook). The Core Guidance eBook acts as a valuable source for candidates in their day-to-day work, long after their exam has finished.

Certification: ITIL 4 Specialist: Acquiring & Managing Cloud Service

CONTENT

  • This course is structured around the ITIL customer journey.
  • Practical guidance to help organizations navigate the steps of their cloud services journey.
  • Provides vendor-agnostic best practice guidance that is not tailored to specific vendors and tools.
  • Demonstrates how ITIL supports a clear and practical integration between cloud technology, cloud acquisition and broader business strategy and functions.

Cloud Basics

  • Key components of ITIL4
  • The role of cloud services in an organization
  • Define requirements for adopting, and readiness to adopt, cloud solutions
  • Types of cloud services and their applicability

Procuring and Onboarding

  • Procuring cloud services in the ‘offer’ step
  • Onboarding and offboarding cloud services

Cloud Strategy

  • Managing the use of cloud services
  • Evaluate and improve a cloud strategy
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There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.