Credit Control

Level
Total time

Credit Control

GBC Learning & Development
Logo GBC Learning & Development

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Starting dates and places

There are no known starting dates for this product.

GBC Learning & Development offers their products as a default in the following regions: Kingston, London, Oxford, Peterborough, Portsmouth, Reading, Salisbury, Southampton, St Albans, Surrey, Sussex, Westminster

Description

This course is highly interactive and participative with a small group  and experienced trainer.

This workshop is designed for everyone involved in the assessment of credit facilities, monitoring of outstandings, managing debtors and who would like to develop new strategies and techniques for enhancing the process. By the end of the course you will:
• Be able to identify ways of reducing credit risk
• Be able to better-assess customer's credit worthiness
• Know the methods to improve debtor management and collection procedures
• Be able to consider alternatives to legal action
• Understand the legal process.

Course Content

Introduction to the day

  • What will we cover today?
  • What do I want from the day?

Defining Credit

  • The jargon explained
  • The cost of giving credit
  • Using the credit appl…

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Frequently asked questions

There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.

Didn't find what you were looking for? See also: Credit Management & Control, Debt, Accounting, Business Administration, and Bookkeeping.

This course is highly interactive and participative with a small group  and experienced trainer.

This workshop is designed for everyone involved in the assessment of credit facilities, monitoring of outstandings, managing debtors and who would like to develop new strategies and techniques for enhancing the process. By the end of the course you will:
• Be able to identify ways of reducing credit risk
• Be able to better-assess customer's credit worthiness
• Know the methods to improve debtor management and collection procedures
• Be able to consider alternatives to legal action
• Understand the legal process.

Course Content

Introduction to the day

  • What will we cover today?
  • What do I want from the day?

Defining Credit

  • The jargon explained
  • The cost of giving credit
  • Using the credit application form
  • Business structures and risk
  • Ways of minimising credit risk
  • Review of terms and conditions
  • Assessing credit worthiness
  • Setting and using credit limits

Debt Collection

  • Improving procedures
  • Dealing with customer's excuses

The Legal Position and Process

  • Using late payment legislation
  • Alternatives to legal action
  • An overview to small claims procedures
  • Enforcing judgement

Conclusion

  • Recap of what we have covered
  • Questions and answers

The way forward

  • Review of practical tips to take back to the workplace
  • Action Plan
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There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.