Credit Control
Starting dates and places
GBC Learning & Development offers their products as a default in the following regions: Kingston, London, Oxford, Peterborough, Portsmouth, Reading, Salisbury, Southampton, St Albans, Surrey, Sussex, Westminster
Description
This course is highly interactive and participative with a small group and experienced trainer.
• Be able to identify ways of reducing credit risk
• Be able to better-assess customer's credit worthiness
• Know the methods to improve debtor management and collection procedures
• Be able to consider alternatives to legal action
• Understand the legal process.
Course Content
Introduction to the day
- What will we cover today?
- What do I want from the day?
Defining Credit
- The jargon explained
- The cost of giving credit
- Using the credit appl…
Frequently asked questions
There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.
This course is highly interactive and participative with a small group and experienced trainer.
• Be able to identify ways of reducing credit risk
• Be able to better-assess customer's credit worthiness
• Know the methods to improve debtor management and collection procedures
• Be able to consider alternatives to legal action
• Understand the legal process.
Course Content
Introduction to the day
- What will we cover today?
- What do I want from the day?
Defining Credit
- The jargon explained
- The cost of giving credit
- Using the credit application form
- Business structures and risk
- Ways of minimising credit risk
- Review of terms and conditions
- Assessing credit worthiness
- Setting and using credit limits
Debt Collection
- Improving procedures
- Dealing with customer's excuses
The Legal Position and Process
- Using late payment legislation
- Alternatives to legal action
- An overview to small claims procedures
- Enforcing judgement
Conclusion
- Recap of what we have covered
- Questions and answers
The way forward
- Review of practical tips to take back to the workplace
- Action Plan
Share your review
Do you have experience with this course? Submit your review and help other people make the right choice. As a thank you for your effort we will donate £1.- to Stichting Edukans.There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.