Outlook 2002

This series teaches users how to use the major components of Outlook: Outlook Today, Contacts, Inbox, Calendar, Notes, and Tasks. Topics include navigating between components in Outlook; adding and using information about contacts; reading, sending, customizing, and organizing e-mail messages; scheduling appointments, events, and meetings; and creating tasks and notes.

Syllabus

NAVIGATING IN OUTLOOK

Shows users how to move from component to component in Outlook and work with contact items and categories.

• Getting Around in the Outlook Components
• Using Contacts
• Organizing Information with Categories
• Organizing and Tracking Contacts
• Getting Help in Outlook

READING AND SENDING MESSAGES

Shows users how to receive and send e-mail messages.

• Reading and Responding to Messages
• Creating and Sending Messages
• Printing Messages
• Finding and Flagging Messages
• Attaching Files and Signatures to Messages

CUSTOMIZING AND ORGANIZING MESSAGES

Shows users how to manage mailboxes of messages.

• Customizing the Format of Messages
• Using Forms
• Using Folders
• Sorting and Archiving Messages
• Message Filters and Views
• Customizing Menu and Task Bars

USING THE CALENDAR

Explores the Outlook Calendar and the ways that users can take advantage of it for scheduling their meetings, appointments, and events.

• Scheduling Appointments and Events
• Planning Meetings
• Reminders, Recurrence, and Printing
• Customizing the Calendar
• Publishing the Calendar

USING TASKS AND NOTES

Shows users how to work with Outlook tasks and Notes.

• Creating and Assigning Tasks
• Organizing Tasks
• Using Notes
• Creating Office Documents in Outlook

Qualifications

Qualification: Printable Transcript

On completion of this course you may print a transcript off as evidence of your progression throughout the course.

Requirements for Entry

There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds.

Study Options

If you do not have Internet access, or would prefer to study this course via the traditional paper/postal based study method, you can find more information on the course by clicking on the link below.

Study Hours

This is only an approximate figure and is dependant upon how much time you can dedicate to your studies and how well you grasp the learning concepts in the course material. Furthermore, at the end of each lesson there is a question paper that needs to be completed and returned to your tutor. You should allow at least 1 - 2 hours of study to complete each question paper.

The approximate amount of time required to complete the course is: 40 hrs.