Microsoft Certified Dynamics 365 Fundamentals (CRM) | MB-910

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Dynamics 365 for customer engagement for customer service | MB-230 | MB230

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Dynamics 365 for customer engagement for customer service | MB-230 Microsoft Dynamics 365 for Customer Service offers any organization an o…

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Microsoft 365 Fundamentals | MS-900 | MS900 (e-learning)

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Microsoft 365 Fundamentals | MS-900 This training introduces Microsoft 365, an integrated cloud platform that delivers industry-leading pro…

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Power Apps 4 Business People | 3 Half Day Training

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During this 3 half days Power Apps training you will receive a solid foundation for developing business apps in Microsoft Office 365 and Dy…

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Power Apps 4 Business People | 3 Half Day Training

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During this 3 half days Power Apps training you will receive a solid foundation for developing business apps in Microsoft Office 365 and Dy…

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Microsoft 365 Identity and Services | MS-100 | MS100

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Microsoft 365 Identity and Services | MS-100 This course is a bundle of the 3 courses below:– M101T01 Office 365 Management– M101T02 Micros…

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Advanced Customer Service for the Public Sector

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An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your t…

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Outstanding Customer Service Skills

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An intensive, practical and activity-based programme building the delegate's knowledge, skills and the will to support customers, ultimatel…

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1 Day Customer Service Excellence Course - CPD Accredited

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If your organisation is committed to delivering exceptional customer service and meeting the ever-increasing expectations of today’s custom…

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1 Day Essential Sales Skills - CPD Accredited

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A practical 1-day Sales & Customer Service course that enhances your sales techniques, telephone skills and customer care abilities. Learn …

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Customer Satisfaction as a Selling Tool

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This customer satisfaction as a selling tool course is for those who wish to manage high levels of customer care through their teams. Deleg…