Communication Made Simple – Techniques For Improving the Way You Talk, Write and Listen

What will I Learn?

This introductory course to communication, is packed full of tips, techniques and ideas to help you improve the way you communicate at every level, from picking up the telephone to planning and preparing for meetings it will give you the knowledge you need to become a better communicator.

This course is great if you are just starting your career, or simply want to know more about how the way you communicate can affect the way you are perceived by the people you work with. It is practical and gives you plenty of opportunity to practice what you have learned with colleagues during the day. The course covers the following key areas

• How to understand your communication style and those of the people you work with Listening skills
• Gain the skills you need to listen effectively – one of the most under-used communication skills
• Learn how to plan for meetings and gain focused outcomes
• Understand which communication methods to use and when, e.g. email, phone, face to face
• Learn key skills for sending emails, using the telephone or having a face to face meeting
• Discover the secrets of body language and the impact it has on the way you communicate
• Gain an understanding of how to use persuasive language when you are talking and in written communications

This course will give you the confidence to talk and write more effectively and persuasively as well as give you key skills such as listening which will make a big difference to the way you interact with your colleagues and peers.

Post Training Support

Everybody who attends our training courses will benefit from 30 days post training support. This means that if you have a question or query after the training session, just send us an email or give us a call and we will be happy to help and answer your question or clarify any of the course material.