Stepping up to Management

Overview

As you embark on your new career as a manager this course will give you the tools and techniques to help you to make a success of your new role.

Companies need managers to motivate and drive teams; there is a huge benefit in terms of work and time saved by managers who are confident in their management approach.

This course is a blend of highly interactive training sessions which will embed the key skills needed to succeed in management.

Who will this course benefit?

This course is ideal for anyone new to a management role.

Prerequisites

Delegates will be provided with pre-course reading prior to attending the course by email. The success on the course will be enhanced by close attention to the pre-reading materials. It is recommended that candidates spend 10 hours working through the pre-reading. If you have not received your pre-reading material within one week of the start of your course, please contact your Account Manager.

By the end of the course you will be able to:

• recognise the key characteristics of a great leader
• identify the differences between management and leadership skills
• identify your preferred styles of leadership and identify the impact your behaviour has on others
• recognise how teams evolve and assess your own team's position
• communicate effectively in writing
• organise your time and prepare, design and conduct meetings for maximum effect
• define effective verbal and non-verbal communication and its role in
• developing and maintaining trust with team members
• design effective goals and targets
• review the advantages and risks of giving and receiving feedback.

What will the course cover?

• Determining the role of a manager and leader.
• Learning styles.
• The four-stage model of team development.
• Leadership styles.
• Assertiveness.
• Giving feedback.
• Goal setting.
• Organising your time.
• Delegation.
• Effective team briefings.
• Managing conflict.
• Fierce Conversations.
• Motivation.