Microsoft 70-685 Pro: Windows 7, Enterprise Desktop Support Technician

Overview

If you are an IT professional who needs to get certified and boost your CV then look no further! This fantastic Study365 course has been carefully created to help you pass the Microsoft 70-685 Pro exam with flying colours! Demonstrate your ability to identify the cause of and resolve desktop application issues with an accredited and recognised certificate. Learn to manage and maintain systems that run Windows 7, support mobile users, and identify the cause of and resolving security issues.

Learning with Study 365 has many advantages. The course material is delivered straight to you and can be adapted to fit in with your lifestyle. It is created by experts within the industry, meaning you are receiving accurate information, which is up-to-date and easy to understand.

This course is comprised of professionally narrated e-Learning modules, interactive quizzes, tests, and exams. All delivered through a system that you will have access to 24 hours a day, 7 days a week for 365 days (12 months).

Course Description:

This online training course is comprehensive and designed to cover the key topics listed under the curriculum.

Course Duration:

You will have 12 Months access to your online study platform from the date you purchased the course. The course is self-paced so you decide how fast or slow the training goes. You can complete the course in stages revisiting the training at any time.

Method of Assessment:

At the end of the course, learners will take an online multiple choice question assessment test (please be aware, this is not the official exam). The online test is marked straight away, so you will know immediately if you have passed the course.

Certification:

Successful candidates will be awarded a certificate for Microsoft Windows 7, Enterprise Desktop Support Technician.

(This course is not included the official certificate) 

Entry Requirement:

Learners must be age 16 or over and should have a basic understanding of the English Language, numeracy, literacy, and ICT.

Recommended Experience: 

Candidates for this exam support end users who run Microsoft Windows 7 in a corporate environment. They should have experience using applications that are included with the operating system, such as productivity applications used in a corporate environment and Microsoft Office applications.

Candidates should be able to resolve operating system issues by telephone, email, connecting to an end user’s system remotely, or by visiting an end user’s desktop. They should have a working knowledge of operating in an Active Directory domain environment.

PLEASE NOTE: We do not provide the official exam, which will need to be purchased separately.

Career Path:

This training course will lead you to become a:

• Configuration Manager
• Network Analyst
• Network Administrator
• Network Manager

Course Curriculum free introduction 1: Installing, Upgrading, and Migrating to Windows 7 2: Configuring Disks And Device Drivers 3: Configuring File Access And Printers 4: Identifying And Resolving Log on Problems 5: Configuring Network Connectivity 6: Troubleshooting Network Issues 7: Mobile Computing And Remote Access 8: Securing Windows 7 Desktops 9: Optimizing And Troubleshooting Performance And Reliabilty 10: Maintaining Windows 7 Desktops Course Reviews