Performance Management

Appraising staff to improve performance1 Day - On Request

This course is one of our standard in-company programmes and can be delivered to your people at a venue and date of your choice. If it is not exactly what you want then we can either create a tailored course based on our extensive library of standard course materials or produce a fully bespoke training course for you.

Course Overview:
This course is designed for individuals who have the responsibility of managing people and their performance. Effective performance management of each individual member of the team is critical in today's increasingly competitive environment. The course uses interactive discussion and exercises to develop delegate's skills.

Programme Contents

What is Performance Management?
The Performance Management Flow Chart
Monitoring and Measuring Performance
- High Performance Factors
- Identified Performance and Capability Gaps
- Performance Measurement
- Competencies and Key Performance Indicators
- Setting Good Performance Objectives
Running Effective Performance Review Meetings
- How to Prepare
- Practical Considerations
- Structuring the Discussion
- Giving Effective Feedback
- Systems and Paperwork
- The Appraisers Checklist
Problem People
- Behaviours which cause difficulty
- How to manage problem people
Personal Development Plans