Office Manager Course
- Level
- Total time
Office Manager Course
Starting dates and places
Description
To deliver a wide range of skills to delegates in order to enable them to function confidently and effectively in Office Manager roles.
Course Format
Classroom format 5 day course with experienced tutors who deliver a format that combines elements of the discussion of theory, highly interactive sessions and work related practical exercises.
Course Content
The first three days consist of more technical aspects of Office Manager tasks:
- The procedural concepts within organisation
- Delivering of Business communication including business letters, business emails, other forms and faxes etc
- Explanation of organisational charts
- Exercises in relation to Health and Safety in an office
- Complia…
Frequently asked questions
There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.
To deliver a wide range of skills to delegates in order to enable them to function confidently and effectively in Office Manager roles.
Course Format
Classroom format 5 day course with experienced tutors who
deliver a format that combines elements of the discussion of
theory, highly interactive sessions and work related practical
exercises.
Course Content
The first three days consist of more technical aspects of Office Manager tasks:
- The procedural concepts within organisation
- Delivering of Business communication including business letters, business emails, other forms and faxes etc
- Explanation of organisational charts
- Exercises in relation to Health and Safety in an office
- Compliance with regulations
- Understanding the importance equal opportunity and diversity
- Client care
- Staff codes or practice or HR handbooks.
- Understanding software, hardware and communications equipment from IT perspective.
- How to teamwork
- Understanding budgets and other objectives
- Explanation of management styles
- Filing and maintenance of records
- How to control time management
From Day 3 the focus is more managerial
- Explain the role of the office manager
- Introduction to management theory and its practical application
- How to teamwork and work with colleagues
- Coaching staff to improved output. How to measure office work from others and your staff
- Allocation of resources in office.
- Setting objectives and wider targets
- Managing stress
- High level project planning
- Effective delegation
- Collating feedback for objectives and appraisals
- Effective conflict and relationship management
- Developing the ability to problem solve
- Systematic decision making
- Handling issues and developing the ability to solve them.
Dates and Duration
5 day course from Monday to Friday. The course runs from 10:30 - 16:30. There is an assessment to close the last day.
Suitable for
No set criteria for the course. It can suit anyone from an
administrator looking to gain a step up in the career ladder, or an
office manager looking to improve their performance to someone from
another profession looking to change their job.
Course Requirements
Good general level of secondary education or more.
Benefits
Great confidence, output and performance in an office manager role. A wider range of skills and greater employability
You will gain Certification for successfully completing the course
Share your review
Do you have experience with this course? Submit your review and help other people make the right choice. As a thank you for your effort we will donate £1.- to Stichting Edukans.There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.