Maximising Performance by Influencing and Persuading

Understanding and developing relationships with colleagues to reduce stress and maximise expertise.

Overview:

"The trouble is, those who only consider brass tacks don't always look at the copper tacks, or the steel tacks or the brass rivets."

Suitable for:

Individuals who need to influence change and who currently meet resistance

The Programme Topic Areas are:

• Core communication skills and developing positive habits
• Questioning for success
• Improving performance through assertiveness
• Influencing skills and techniques (How to adjust our approach dependant on the person/people, situation and circumstance facing us
• Understanding and developing relationships with colleagues to reduce stress and maximise expertise
• Summary & action plans agreed

"Very entertaining and useful, never felt bored – I was always listening and waiting for the
next challenge."

Managing Partner – Solicitor