Alternatives for SDI Service Desk Manager (SDM)
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Outstanding Customer Service Skills
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An intensive, practical and activity-based programme building the delegate's knowledge, skills and the will to support customers, ultimatel…
£450check
- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
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Service Desk Manager
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Course Overview Excellent Service Desk support is vital to ensure a company consistently delivers the required IT Service & Support levels.…
£995check
Provider rating: star 8.7 Pink Elephant EMEA Ltd has an average rating of 8.7 (out of 294 reviews)- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
- Extra info: All pricing excludes VAT @ 20%.
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SDI – Service Desk Manager (SDM)
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Overview Being an effective Service Desk Manager requires a broad range of talents, from people-oriented abilities and an awareness of logi…
£2,015warning
- VAT: excluding VAT
- Price completeness: There could be additional costs like study material or lunch costs.
- Extra info: 2015 exc. VAT
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SDI - Service Desk Analyst (SDA)
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1st line IT support, Helpdesk/Service Desk and support analysts with at least 9 months experience in an IT service and support environment.…
£1,050check
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- Price completeness: This price is complete, there are no hidden additional costs.
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SDI – Service Desk Analyst (SDA) exam only
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Overview This is the exam only for the Service Desk Analyst course
£95warning
- VAT: excluding VAT
- Price completeness: There could be additional costs like study material or lunch costs.
- Extra info: 95
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SDI – Service Desk Manager (SDM) exam only
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Overview This is the exam only for the SDI Service Desk Manager course
£95warning
- VAT: excluding VAT
- Price completeness: There could be additional costs like study material or lunch costs.
- Extra info: 95
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SDI – Service Desk Analyst (SDA)
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Overview Excellent Service Desk support is vital to ensure a company consistently delivers the required IT service levels. The responsibili…
£1,210warning
- VAT: excluding VAT
- Price completeness: There could be additional costs like study material or lunch costs.
- Extra info: 1210 exc. VAT
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Help desk skills
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Delivering Exceptional Service Levels Who Should Attend And Why This practical workshop highlights the need for excellent communication ski…
£795warning
- VAT: excluding VAT
- Price completeness: There could be additional costs like study material or lunch costs.
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BCS Specialist Certificate in Service Desk and Incident Management
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Special Notices You will need to bring along a photo copy of your ITIL Foundation Certificate as evidence that you have passed the Foundati…
£1,250warning
- VAT: excluding VAT
- Price completeness: There could be additional costs like study material or lunch costs.
- Extra info: 1250 exc. VAT
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ITIL Specialist - Service Desk & Incident Mgt
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Those working or preparing to work in a Service Desk function and/or within an Incident Management process whether at a technical, operatio…
£695check
- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
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ITIL Foundation v3 Course Training
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SUMMARY: During the course, delegates will gain knowledge of the internationally recognised best practice terminology, structure, basic con…
£720check
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- Price completeness: This price is complete, there are no hidden additional costs.
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ITIL® 4 Specialist: Monitor, Support and Fulfil - Including Exam [ITIL4P-MSF]
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OVERVIEW This 3-day course compiles for the candidates the understanding of the key concepts, principles, value and challenges of ITIL® 4’s…
£2,045check
Provider rating: star 7.7 Global Knowledge Network Training Ltd. has an average rating of 7.7 (out of 3 reviews)- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
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ITIL ® 4 Specialist: Monitor, Support and Fulfil - eLearning (exam included)
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ITIL® 4 Specialist: Monitor, Support and Fulfil - eLearning (exam included) ITIL 4 Specialist: Monitor, Support, and Fulfil is a series of …
E-Learning£795check
Provider rating: star 9.9 Adding Value Consulting EN has an average rating of 9.9 (out of 28 reviews)- VAT: VAT exempted
- Price completeness: This price is complete, there are no hidden additional costs.
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Receptionist Skills
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Receptionists and telephonists are vitally important to a business as you only have one chance to create a good first impression. Course …
£34,900warning
- VAT: excluding VAT
- Price completeness: There could be additional costs like study material or lunch costs.
- Extra info: ex VAT
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Coaching Skills in the Workplace
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Cost (£): 125.00 Duration: 1 Availability: On request Certificate: In house Designed for:This course is designed for any staff with a respo…
£125check
- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.