Mac OSX: For Windows Administrators

Course Description:

This three day Apple authorised course is geared towards Windows system administrators and IT professionals who need to support Mac OS X users.

The course assumes students are experienced computer users but have little or no Mac experience. The course starts with an introduction to the Mac OS X interface and quickly proceeds to indepth coverage of ongoing maintenance, monitoring and troubleshooting of Mac OS X client computers.

This course includes the following modules:

The Mac OS X interface

• Performing basic file management
• Mac keyboard shortcuts
• Switching between applications and windows

Configuring your Mac

• Using System Preferences

User accounts

• Creating user accounts
• Troubleshoot account problems

File systems and partitioning options

• The Mac OS X file system
• Formatting disk drives
• File management in OS X

OS X installation and configuration

• Mac OS X installation process
• Troubleshooting techniques

Application environments

• Differences amoung native, BSD, Java and Classic applications

UNIX features

• Using the Terminal application

File permissions

• Setting User and Group permissions

Network configuration

• Configuring OS X workstations for networking

Accessing network services

• File, mail and web services
• Basic directory services
• File sharing technologies

Security issues

• Understanding Keychain Access
• Using FileVault
• The Master password

Printing

• Configuring printing in OS X

Automation

• Automator for repetitive tasks

Remote administration

• Using Apple Remote Desktop