ITIL V2 Manager's Certificate Mock Exam, Case Study and Review Days

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Course Description:

This revision day is recommended as a refresher of the material covered in the Manager's Certificate in IT Service Management courses (Service Support QASMSS and Service Delivery QASMSD). Usually the course would be taken around a week before the exams to gain maximum benefit.

(ITIL ® is a Registered Trade Mark, and a Registered Community Trade Mark of the Office of Government Commerce, and is Registered in the U.S. Patent and Trademark Office)

(IT Infrastructure Library ® is a Registered Trade Mark of the Central Computer and Telecommunications Agency which is now part of the Office of Government Commerce)

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Course Description:

This revision day is recommended as a refresher of the material covered in the Manager's Certificate in IT Service Management courses (Service Support QASMSS and Service Delivery QASMSD). Usually the course would be taken around a week before the exams to gain maximum benefit.

(ITIL ® is a Registered Trade Mark, and a Registered Community Trade Mark of the Office of Government Commerce, and is Registered in the U.S. Patent and Trademark Office)

(IT Infrastructure Library ® is a Registered Trade Mark of the Central Computer and Telecommunications Agency which is now part of the Office of Government Commerce)

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