CIPT1V8: Cisco IP Telephony Part 1 v8

Prerequisites:

The knowledge and skills that a learner must have before attending this course are as follows:

* Working knowledge of fundamental terms and concepts of computer networking, including LANs, WANs, and IP switching and routing
* Ability to configure and operate Cisco routers and switches and to enable VLANs and DHCP
* Basics of digital interfaces, PSTN, and VoIP
* Fundamental knowledge of converged voice and data networks
* Ability to configure Cisco IOS gateways with traditional and VoIP call legs
* Prior attendance of the followingis recommended: ICND1, and ICND2, ICOMM and CVOICEV8 or CVOICEV6

Course Description:

This course prepares delegates for implementing a Cisco Unified Communications Manager solution at a single-site environment. This course focuses primarily on Cisco Unified Communications Manager Version 8.0, which is the call routing and signaling component for the Cisco Unified Communications solution.

Delegates will perform post-installation tasks, configure Cisco Unified Communications Manager, implement Media Gateway Control Protocol (MGCP) and H.323 gateways, and build dial plans to place on-net and off-net phone calls. You will also implement media resources, Cisco IP Phone Services, Cisco Unified Communications Manager native presence, and Cisco Unified Mobility.

On completion of the course, delegates will be able to:

• Describe Cisco Unified Communications Manager, including its functions, architecture, deployment and redundancy options, and how to install or upgrade
• Perform Cisco Unified Communications Manager initial configuration and user management
• Configure Cisco Unified Communications Manager to support on-cluster calling
• Implement PSTN access in Cisco Unified Communications Manager and to build a dial plan in a single-site Cisco Unified Communications Manager deployment
• Implement Cisco Unified Communications Manager media resources
• Implement Cisco Unified Communications Manager features and applications

This course includes the following modules:

Introduction to Cisco Unified Communications Manager

• Understanding Cisco Unified Communication Manager Architecture
• Understanding Cisco Unified Communications Manager Deployment and Redundancy Options

Administration of Cisco Unified Communications Manager

• Understanding Cisco Unified Communications Manager Administration Options
• Managing Services and Initial Configuration of Cisco Unified Communications
• Managing User Accounts in Cisco Unified Communications Manager

Single-Site On-Net Calling

• Understanding Endpoints in Cisco Unified Communications Manager
• Implementing IP Phones

Single-Site Off-Net Calling

• Implementing PSTN Gateways in Cisco Unified Communications Manager
• Configuring Cisco Unified Communications Manager Call-Routing Components
• Using Partitions and CSSs to Implement Calling Privileges for On-Net Calls
• Implementing Cisco Unified Communications Manager Digit Manipulation
• Implementing Gateway Selection and PSTN Access Features
• Implementing Call Coverage in Cisco Unified Communications Manager

Media Resources

• Implementing Media Resources in Cisco Unified Communications Manager

Feature and Application Implementation

• Configuring Cisco IP Phone Services
• Configuring Cisco Unified Communications Manager Native Presence
• Configuring Cisco Unified Mobility

Labs

• Lab 2-1: Configuring Cisco Unified Communications Manager Initial Settings
• Lab 2-2: Managing User Accounts in Cisco Unified Communications Manager
• Lab 3-1: Implementing IP Phones
• Lab 4-1: Implementing PSTN Gateways
• Lab 4-2: Configuring Cisco Unified Communications Manager Call-Routing Components
• Lab 4-3: Implementing Digit Manipulation
• Lab 4-4: Implementing Calling Privileges in Cisco Unified Communications Manager
• Lab 4-5: Implementing Call Coverage in Cisco Unified Communications Manager
• Lab 5-1: Implementing Media Resources
• Lab 6-1: Configuring Cisco Unified Communications Manager Native Presence
• Lab 6-2: Configuring Cisco Unified Mobility