SAP S/4HANA Service - Service Processing [S47500]

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SAP S/4HANA Service - Service Processing [S47500]

Global Knowledge Network Training Ltd.
Logo Global Knowledge Network Training Ltd.
Provider rating: starstarstarstarstar_border 7.7 Global Knowledge Network Training Ltd. has an average rating of 7.7 (out of 3 reviews)

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Starting dates and places
placeSAP Virtual English
29 Jun 2026 until 1 Jul 2026
placeSAP Virtual English
2 Nov 2026 until 4 Nov 2026
Description

OVERVIEW

This course will prepare you to configure the most important business processes in SAP S/4HANA Service.

The configuration for both and on-site service process and an in-house repair process is explained. Service contract configuration is also a topic.

In addition the integration with Controlling, with the Cross- Application Time Sheet (CATS) and integration with Logistics in SAP S/4HANA is covered.

OBJECTIVES

This course will prepare you to:

  • Perform general configuration of service processes in SAP S/4HANA Service
  • Configure an on-site service process in SAP S/4HANA Service
  • Configure an in-house repair process in SAP S/4HANA Service
  • Configure service contracts in SAP S/4HANA Service

Read the complete description

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OVERVIEW

This course will prepare you to configure the most important business processes in SAP S/4HANA Service.

The configuration for both and on-site service process and an in-house repair process is explained. Service contract configuration is also a topic.

In addition the integration with Controlling, with the Cross- Application Time Sheet (CATS) and integration with Logistics in SAP S/4HANA is covered.

OBJECTIVES

This course will prepare you to:

  • Perform general configuration of service processes in SAP S/4HANA Service
  • Configure an on-site service process in SAP S/4HANA Service
  • Configure an in-house repair process in SAP S/4HANA Service
  • Configure service contracts in SAP S/4HANA Service

AUDIENCE

- Application Consultant

- Business Process Owner / Team Lead / Power User

- Help Desk/CoE Support

- Trainer

CONTENT

Introducing Service Processing in SAP S/4HANA and Learning its Process Steps

  • Executing a Service Process in SAP S/4HANA

Learning the General Configuration of Service Processing

  • Configuring a Transaction Type
  • Configuring an Item Category
  • Configuring Item Category Determination
  • Configuring Copying Control for Business Transactions
  • Configuring the Integration with Controlling in SAP S/4HANA
  • Configuring the Integration with the Cross-Application Time Sheet (CATS)
  • Configuring Pricing for Service Transactions
  • Configuring More Basic Settings for Business Transactions

Configuring an On-site Service Process

  • Configuring Service Requests
  • Configuring Service Order Quotations and Service Orders
  • Configuring Service Confirmations and Service Billing
  • Configuring the Service with Advanced Execution Scenario

Configuring In-House Repair

  • Processing an In-House Repair
  • Learning the Configuration of In-House Repair

Configuring Service Contracts

  • Learning the Configuration of Service Contracts

Appendix: Understanding the Technical Architecture and the Configuration of the User Interface

  • Outlining the Architecture behind SAP S/4HANA Service
  • Configuring the User Interface

 

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