New Quality Manager

This 2 day course is designed to develop the skills of new quality managers and help them to improve the quality management system processes. It also shows delegates how to provide more effective feedback to top level management for review and decision-making.

Course Overview

This highly interactive course is designed to provide delegates with the skills and knowledge needed to maintain and continually improve the quality management system (QMS) in their organisation based on the requirements of the ISO 9001:2008 standard.

This 2 day course is ideal for anyone new to the role of a quality manager and is designed to help you manage the tasks that will be expected of you. This course may also be suitable for anyone who is joining the quality team and will be involved in the running of the system including scheduling meetings and audits.

Course Content

• Definition and understanding of quality management
• Process model and documentation
• Change management
• Writing a procedure and an auditable processes
• Outsourced processes and supply chain management
• Getting the most from audits
• Complaint management
• Continual improvement

This course will give delegates the tools needed to be a quality manager or a member of the quality management team.

You will learn:

• The background of quality management and ISO 9001:2008
• Explanation of the role of quality manager and your place in the organisation

• Your responsibilities and how to manage them effectively
• Introduce basic tools which give you control of the system
• Invaluable advice how to progress in the role and get the most out of the job

Attendance will enable delegates to:

• Get confidence that you can fulfil your duties as a quality manager
• Meet other quality professionals and benefit from our tutors years of experience in the industry
• Start your career in quality by learning the essential lessons taught on this course

In-Company Training Services

This course is available as a Public Scheduled course or as an in-company event. We are more than happy to come to your offices to deliver training at a time to suit you. Our New Quality Manager training courses can be tailored to your own requirements. Our training advisors can provide more details on the options available to your organisation. Feel free to get in touch by calling us on 01925 818088.

You may also be interested in the following:

• Bespoke consultancy services to suit your organisations exact requirements